Analyst 2 Enterprise Data amp Analytics Business

Profile

**MEMBERS ONLY**SIGN UP NOW***. brings together the best in media and technology. We drive innovation to create the worlds best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at **MEMBERS ONLY**SIGN UP NOW***..

Job Summary

Responsible for recommending solutions that enable the company to maximize value through the use of analytical methods. Utilizes the structure, policies and operations of the organization to determine and implement operational improvements. Defines strategy, data manipulation, execution of analyses and presentation of actionable recommendations. Works with moderate guidance in own area of knowledge.

Job Description

This position is working-from-home / working virtual until it is safe to return to the Atlanta, GA office.

Core Responsibilities


Develops, distributes, and socializes standard reports related to the Net Promoter Score and other key operational metrics and other technical information. Identify and implement process efficiencies for establishing monthly reporting and dashboards.
Collaborates with cross-functional business partners and technology groups (HQ, Division, and Regions) to ensure consistency across defining customer segmentations, as well as due diligence across varying datasets and dashboards to understand, develop, prioritize, and deliver new data analytic methods or databases.
Partners and coordinates with Division and Regions Leadership and senior staff to manage data intake, deep-dive on a variety of ad hoc questions, prioritize, and identify opportunities for Net Promoter Score (NPS) improvement and prioritize requests.
Participates on team projects with Business Intelligence, Data Science professionals, Finance, and Operations to request key data sets for further analysis (segmentations, trending, and correlations) and document requirements. Compiles results for deliver of work products to internal clients using tools such as Microsoft Excel or by leveraging basic functions in Tableau.
Assists in preparing detailed specifications from which programs will be written. Designs and develops business reporting of data to drive actional insights that can be included in technical presentations.
Analyzes problems and trends, and identifies the application area with the issue, and support the technical teams in resolving them.
Assists in the extraction of data, conducts analysis of business and user needs and data from various databases, documenting requirements, and revising existing system logic to inform business decisions.
Develops and maintains system and process flow diagrams, develops data visualization designs, and creates presentations for diverse audiences.
Supports the testing of the systems to ensure that the requirements are met.
Provides reports and data to other Analysts to determine system integrity.
Handles task coordination, prioritization, status and issue monitoring, communication, and meeting coordination for internal clients.
Participates in the data intake, extraction, and ingestion processes to align priorities and define clear requirements based on business values.
Identifies and analyzes trends in a variety of data sources to develop improvements for processes and planning.
Works collaboratively with business segments, corporate functions, and technology groups across the organization to understand, develop, prioritize, and deliver new data.
Consistent exercise of independent judgment and discretion in matters of significance.
Regular, consistent, and punctual attendance.
Other duties and responsibilities as assigned.


Job Specifications


Experience with Microsoft Excel including data manager, statistical analysis, and data modeling.
Experience with Microsoft PowerPoint to create executive summaries and decks of analysis.
Experience supporting, writing, and executing multi-level SQL queries.
Experience compiling large data sets, creating ad hoc analysis from varying data sources, and data visualization to quantify the impact and provide actionable executive-level reports to tell the story using data.
Ability to work with little direction and balance competing priorities in a very dynamic and fast-paced environment.
Excellent written and verbal communication to effectively communicate in a clear and concise manner to and across higher levels of the organization. Ability to create presentable information in a variety of formats (charts, graphs, tables) that help leadership and all stakeholders understand.
Exposure to basic functions in Tableau a plus.


Employees at all levels are expected to:


Understand our Operating Principles; make them the guidelines for how you do your job.
Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products, and services, especially our digital tools and experiences.
Win as a team - make big things happen by working together and being open to new ideas.
Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs, and helping us elevate opportunities to do better for our customers.
Drive results and growth.
Respect and promote inclusion & diversity.
Do what's right for each other, our customers, investors, and our communities.


Disclaimer:


This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications.


**MEMBERS ONLY**SIGN UP NOW***. is an EOE/Veterans/Disabled/LGBT employer.

Education

High School Diploma / GED

Relevant Work Experience

2-5 Years

Base pay is one part of the Total Rewards that **MEMBERS ONLY**SIGN UP NOW***. provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, **MEMBERS ONLY**SIGN UP NOW***. provides best-in-class Benefits. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality – to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary (****on our careers site for more details.

Company info

Sign Up Now - MiamiCrossing.com