Product Manager - Retail Order Create

Profile

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is seeking an experienced digital Product Manager
knowledgeable in Agile software development practices to take a lead role on the Retail Order Create (ROC) team. The ROC team is primarily responsible for building experiences that guide customers through an instore buying process for items not immediately available in the store – including ship to home and pick up in alternative store location scenarios.

This role is central to forming the ROC long-term roadmap in collaboration with leadership, our omni-channel partners and digital product teams. Will be responsible for managing a portfolio of new features and capabilities in the ROC space and ensuring quality delivery into production. Understanding the challenges our retail associates face as they serve our customers in the store is essential and will directly inform our long-term strategy.

The role will report to a Senior Product Manager in the Multi-Channel Order organization.

Key Responsibilities:
Participate in day to day product team activities, driving high quality customer experiences and exploring what is possible with evolving digital products, devices and tools
Effectively translate business strategies into product strategies, roadmaps, and product specifications that deliver against our core customer value propositions and our company strategic and financial goals
Help manage the creation and maintenance of user stories and business requirements for new features and enhancements leveraging multiple work streams.
Work within a matrix organization collaborating with business stakeholders, user experience (UX) teams, project managers, and other relevant eCommerce and business teams
Analyze and provide reporting metrics to inform leadership of product growth and to help drive day to day decision making
Consult as subject matter expert (SME) with business stakeholders on digital product fulfillment
Connect with in-field associates to better understand the challenges and opportunities to better serve customers in the ROC space.
Required Qualifications:
5 years in a fast-paced company focused on web, software or product delivery industries
3 years of experience as a digital Product Manager, or role delivering digital based products, managing roadmaps, or equivalent progressive experience
Proven ability to articulate clear and concise requirements for new products and new features
Proven ability to analyze complex data sets and leverage that analysis to make data driven product decisions
Proven ability to prioritize new feature launches based on competitive analysis, industry trends, emerging technologies, and company vision
Proven ability to influence cross functional team(s) without formal authority
Preferred Qualifications:
2 years of retail solutioning experience – using, building or designing systems and processes for retail associates to help customers transact in a seamless manner.
Track record of project execution; completing and shipping excellent products on time and on budget
Ability to understand basic and complex architectural diagrams and data flows
Proven ability to work under rapid development cycles with medium to large teams to achieve a common goal
Experience with varied production methodologies such as forms of Agile development and/or Lean Development
Knowledge of user experience trends and digital/retail consumer behaviors

Company info

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