Senior Manager Legal Operations

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Senior Manager, Legal Operations
Responsibilities: Acts as primary administrator for the eBilling / Matter Management system, including onboarding new law firms and service providers, opening and closing matters, handling billing issues, and analyzing and enforcing compliance with the Outside Counsel Billing Guidelines; Manages purchase orders and monthly, quarterly and annual budgeting and accrual processes, coordinating with accounts payable, Finance and Legal and Compliance team members; Tracks all law firm and other Legal and Compliance vendor special billing arrangements; Maintains a contact and responsibility list of all outside law firms and serves as the key point-of-contact for Legal and Compliance team members when seeking to engage outside counsel for new matters; Provides regular reporting / metrics on spend management and implements changes to improve performance as directed; and Supports development of new features / capabilities and related change management. Assists with implementing and managing the Company’s records management program and serving as a program administrator; Supports Legal and Compliance team members to train business teams on relevant policies, processes and systems regarding contracting operations and records management; and Provides guidance to business teams regarding appropriate maintenance and periodic disposal of business records. Oversees technology tools and vendor relationships and billing for corporate governance tools, including Board portal, corporate and subsidiary management and recordkeeping, and intra-company agreements; and Works with paralegals, administrative assistants and Legal and Compliance team members to ensure that corporate records are secured, maintained, and updated in a timely manner. Collaborates with Legal, outside counsel, IT and other key stakeholders to support legal hold processes and to ensure documents / data are properly maintained to meet preservation obligations; Manages legal holds and releases; Assists in-house and outside counsel with discovery requests; and Supports development of eDiscovery best practices and capabilities. Maintains and promotes resources / subscriptions for the Legal and Compliance team and tracks usage; Maintains Legal and Compliance department’s database of presentations and training materials; Assists with development of Knowledge Management tools and resources to support development of Legal and Compliance team members; Assists with updating and management of content on the Legal and Compliance department’s intranet site; Trains new Legal and Compliance team members on department tools, resources and operations; and Supports other Legal and Compliance projects as required. Supports the Senior Director, Legal Operations with Legal and Compliance team budgeting and tracking; Assists with Legal and Compliance department operations, including vendor management, key performance metrics, meetings and presentations; Supports individual Legal and Compliance team members as requested in an effort to increase efficiency and effectiveness; Supports project management on key initiatives for the Legal and Compliance department, including contract management, document management, knowledge management and other areas as needed; and Keeps current on latest legal operations industry trends and developments, and identifies opportunities to implement best practices.

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