Office Manager

Profile

The Office Manager is responsible for the organization/coordination of the entire office operations. In addition, they pay close attention to office procedures and resources in order to facilitate organizational effectiveness and efficiency. The Office Manager is the go-to person for the entire office, answering many questions, leading individuals in the right direction and helping at a moment’s notice.

A key contributor and collaborator, the Office Manager works closely with the SVP Client Partner and HR Manager to ensure employees have everything they need to work efficiently. The office manager is also responsible for contributing to and maintaining CM’s unique culture, through events, activities, ways of connecting and bringing people together.
You Will:
Reports to the SVP Client Partner and works closely with the Chicago Office Leads team
Part of Chicago office team along with SVP Client Partner and HR Manager, ensuring new hires are welcomed on their first day, supported in the office and introduced to office
Manages employee experience programs such as Social Club and all staff events (ex. Monthly Town Halls, weekly Beer O’Clocks and other team bonding gatherings)
Key contact for monthly local town halls, including booking meetings, securing venue logistics, deck creation and support of town hall hosts
Key contact for Chicago Social club, attending meetings, managing monthly budget and bringing purchasing proposals and ideas to SVP Client Partner for approval
Communicating with Chicago office about events, activities, relevant information via Slack, etc.
SVP Client Partner support: writing speaking notes for Beer O’Clocks, touchpoint for how things are going in the office and individual needs, occasional help with travel bookings, scheduling.
Ordering and maintaining of food, beverage and office supply purchases; managing inventory of items
Ensuring staff have access to tools they need, including room booking software; liaises with building and IT support as needed on office issues
Point of Contact with the building maintenance team (“HUB” staff) on all office issues; will be responsible for driving logistics and management of the return to office experience
Coordination of key employee experience and retention efforts in partnership with HR and SVP Client Partner
Assists in planning and preparing for client meetings and exec summits, in regard to ordering food, reserving conference rooms and any necessary last minute requests
Maintains organization in storage space and ensure tidiness of office space
Part of broader CM administration team, collaborating and working closely with other office managers on idea sharing, generation and culture support
You Have:
3-4 years of professional experience, preferably in office operations
Proficient in basic computer skills: Excel, Word, Outlook
Excellent communication skills, both oral and written
Experience with managing budgets
The willingness to help others when needed
Detail-oriented, organized and ability to multi-task
Food and beverage etiquette, serving and hostess skills
Independent, but also a team player with effective interpersonal skills
Basic understanding of on-line ordering systems
Able to manage competing priorities and projects
Self-motivated, assertive, attentive, with good use of tact and judgment; passionate about diversity, equity and inclusion efforts, strong and proactive communicator

Company info

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