Communication amp Social Media Manager

Profile

Communication & Social Media Manager
at **MEMBERS ONLY**SIGN UP NOW***.
Boston, MA
**MEMBERS ONLY**SIGN UP NOW***. is the open digital experience company. We provide the world's most ambitious brands with products built around Drupal to allow them to embrace innovation and create customer moments that matter. At **MEMBERS ONLY**SIGN UP NOW***., we believe in the power of community and collaboration — giving our customers and partners the freedom to build tomorrow on their terms.
Headquartered in the U.S., we have been named one of North America’s fastest growing software companies by Deloitte and Inc. Magazine, rated a leader by the analyst community, and named one of the Best Places to Work by the Boston Business Journal. We are **MEMBERS ONLY**SIGN UP NOW***.. We are building for the future and we want you to be a part of it!
As **MEMBERS ONLY**SIGN UP NOW***.’s Communications and Social Media Manager, you will be a key part of the team working with technologists, marketers and the online public to raise **MEMBERS ONLY**SIGN UP NOW***.’s visibility. You will be responsible for creating and implementing our social strategy across numerous channels. You will also work with our communications and analyst relations managers to drive global programming.
Responsibilities
Grow **MEMBERS ONLY**SIGN UP NOW***.’s social media networks across LinkedIn, Twitter, YouTube, Facebook and Instagram.
Develop a social media content calendar for supporting news, editorial content and events.
Recommend and execute on creative and engaging social campaigns that support company initiatives and thought leadership.
Evaluate and understand social metrics to inform future recommendations.
Conduct social listening, monitoring for customer requests for support and opportunities for conversation with **MEMBERS ONLY**SIGN UP NOW***. community members.
Manage production of the **MEMBERS ONLY**SIGN UP NOW***. podcast.
Oversee and advise on regional social content calendars.
Manage the library of analyst relations research to which **MEMBERS ONLY**SIGN UP NOW***. has access.
Schedule analyst inquiries and briefings under the supervision of the senior manager of analyst relations.
Ensure cross-team alignment of analyst relations activities.
Support US and global media relations activities, including agency management, under the direction of the senior manager of communications.
Partner with **MEMBERS ONLY**SIGN UP NOW***.’s creative team on production of visual assets that support social media, public relations and other communications programs.
Skills and Attributes
Outstanding writing, editing and proofreading skills.
Strong attention to detail and ability to multitask.
Ability to write for technical and non-technical audiences.
Creative social media voice.
In-depth knowledge of social trends, products and platforms, including LinkedIn, Twitter, YouTube, Facebook and Instagram.
Ability to analyze social and PR results to discern trends and ensure alignment with marketing team objectives.
Qualifications
Bachelor’s degree or equivalent work experience in a related field.
2 years of professional experience managing social media in the martech or technology industries.
Strong record of setting and achieving meaningful objectives with social media programs.
Familiarity with social publishing platforms and social listening and reporting tools
Familiarity with digital video and audio editing software.
Background in enterprise technology, cloud technology and/or open source is a plus.
Experience with podcasting is also a plus.
**MEMBERS ONLY**SIGN UP NOW***. is an equal opportunity (EEO) employer. We hire without regard to age, color, disability, gender (including gender identity), marital status, national origin, race, religion, sex, sexual orientation, veteran status, or any other status protected by applicable law.

Company info

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