Telephonic Nurse Case Manager

Profile

Description

Responsibilities

The Care Manager, Telephonic Nurse 2 employs a variety of strategies, approaches and techniques to manage a member's physical, environmental and psycho-social health issues. Identifies and resolves barriers that hinder effective care. Ensures patient is progressing towards desired outcomes by continuously monitoring patient care through assessments and/or evaluations. May create member care plans. Understands department, segment, and organizational strategy and operating objectives, including their linkages to related areas. Makes decisions regarding own work methods, occasionally in ambiguous situations, and requires minimal direction and receives guidance where needed. Follows established guidelines/procedures.

Required Qualifications


Licensed Registered Nurse (R.N.) in the state of Florida with no disciplinary action
2 plus years of case management experience
3 plus years of experience in a clinical setting to include Med Surg, ICU, Rehab, and/or Hospice setting
Comprehensive knowledge of Microsoft Office applications including Word, Excel, and Outlook
Must be willing to work an 8 hour shift, 40 hours a week, Monday through Friday sometime between the hours of 8:00 AM and 8:00 PM Eastern Time
Strong technical computer skills with the ability to navigate between multiple programs and systems to type notes and update patient information
Strong written and verbal communication skills


Work at Home/Remote Requirements


Must ensure designated work area is free from distractions during work hours and virtual meetings
Must provide a high-speed DSL or cable modem for a workspace (Satellite and Hotspots are prohibited). A minimum standard speed of 10x1 (10mbs download x 1mbs upload) for optimal performance of is required


Preferred Qualifications


Certified Case Manager (CCM)
Bachelor's degree
Bilingual (Spanish and/or French/Creole); speaking, reading, writing, interpreting and explaining documents
Knowledge of Milliman or Interqual


Additional Information

Work Style : Remote

Work Location : State of Florida (Remote)

As part of our hiring process for this opportunity, we will be using an exciting interviewing technology called Modern Hire Text to enhance our hiring and decision-making ability. Modern Hire Text allows us to quickly connect and gain valuable information from you pertaining to your relevant skills and experience at a time that is best for your schedule.

If you are selected to move forward from your application prescreen, you will receive correspondence inviting you to participate in an on-demand Text Messaging interview. For this on-demand text interview, you will be asked a series of questions to which you will be using your computer or cell phone to answer the questions provided. Expect this type of interview to last anywhere from 5-10 minutes. Your recorded interview(s) via text will be reviewed and you will subsequently be informed if you will be moving forward to next round of interviews.

Scheduled Weekly Hours

40

Company info

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