Release Train Engineer Manager

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Job Description
CVS Health is embarking on a bold digital agenda to transform health care and empower millions of customers on their path to better health. We are creating innovative digital solutions that will make health care more accessible, more integrated, and more reliable for more people, online and in our stores. We are looking for passionate, driven people who want to join a high energy and growing team to make a difference in customers' lives and who want to be on the ground floor of digital innovation that aims to reinvent what a pharmacy and a health care company can be. Join us on our agile transformation journey.

The Release Train Engineer (RTE) is a leader on the Agile Release Train (ART), a team of teams (50-125 people) that plan, commit, develop, and deploy software together to deliver significant value to CVS Health's colleagues. This is an instrumental leadership role in the oversight and execution of Identity & Access Management initiatives that is at the core of CVS health business function.

RTEs are accountable for relentless train improvement and for ensuring transparency about the ART's delivery, risks and accomplishments. The RTE drives train processes and ensure teams have everything they need to be successful to build the product and help coach the ART in Scrum, Kanban and Scaled Agile Framework (SAFe).

Planning & Facilitation:
• Acts as the train's focal point for communication and connections with all impacted teams needed to deliver on the work. (Includes teams on the SAFe trains, agile teams not on trains, waterfall teams, vendor partners, suppliers, etc.)
• Manages and facilitates Train meetings and processes, including Agile ceremonies and quarterly release planning activities with key business stakeholders
• Plans and facilitates the train's quarterly Program Increment (PI) planning event, including the readiness/preparation activities in advance to ensure teams are ready for a Planning session.
• Ensures prioritization alignment, resolves conflicts, and clears cross-team/ART-level impediments and risks so the train delivers commitments and realizes business value. Emphasis on problem-solving.
• Responsible for agile budgets and forecasts related to people associated within the agile release train
• Foster information sharing, creating a collaborative environment
• Manage train budget and spend through forecasting, resource allocation and monitoring, in partnership with finance, product, and procurement.

Coaching:
• Sets the tone in shaping the train's culture, fostering an environment for high-performing team dynamics, continuous flow, relentless improvement, and fun.
• Coaches train leaders, team leads, and team members (including scrum masters) in Lean-Agile practices and thinking
• Matures and advances of the use of agile, multi-team software development practices using the Scaled Agile Framework (SAFe).

Reporting & Metric Analysis:
• Manages and optimizes the flow of value through the ART using various tools, such as the Program Board, Kanban Boards and score cards
• Tracks and reports on progress of epic, feature, costs, benefits etc. using appropriate tools (Rally, etc.) across the train and with solution/ portfolio senior leadership and business partners
• Collaborates with Product and Finance for capitalization of work delivered within Program Increments

Process Improvements:
• Is the source of energy for relentless, continuous improvement
• Utilizes feedback and metrics (quality, delivery rate, etc.) to identify areas of opportunity
• Directs the implementation of process improvements (which may be done by this role or others) that significantly improve quality and flow across the train; measure the results
• Manages the train's backlog and work in progress for improvement initiatives
• Improves the flow of value on the train by reducing lead times and bottlenecks in the value stream
• Fosters innovation with practices and frameworks through experimentation to improve program delivery
• Curates of best practices and shares them with others (within train, within solution train, within portfolio, with other RTEs, etc.)

Pay Range
The typical pay range for this role is:
Minimum: 90,000
Maximum: 180,000

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.

In addition to your compensation, enjoy the rewards of an organization that puts our heart into caring for our colleagues and our communities. The Company offers a full range of medical, dental, and vision benefits. Eligible employees may enroll in the Company's 401(k) retirement savings plan, and an Employee Stock Purchase Plan is also available for eligible employees. The Company provides a fully-paid term life insurance plan to eligible employees, and short-term and long term disability benefits. CVS Health also offers numerous well-being programs, education assistance, free development courses, a CVS store discount, and discount programs with participating partners. As for time off, Company employees enjoy Paid Time Off (PTO) or vacation pay, as well as paid holidays throughout the calendar year. Number of paid holidays, sick time and other time off are provided consistent with relevant state law and Company policies.

For more detailed information on available benefits, please visit jobs.CVSHealth.com/benefits
Required Qualifications
-5 years of experience as RTE, Scrum Master, Product Owner, or Agile Project/Program Manager
-5 years of Experience with consumer-facing digital products and/or building platforms
-3-5 years of Hands on experience managing dependencies and release calendars between SAFe scrum teams
-5 years of Strong technical aptitude and experience leading teams in delivering quality software
-2 Years of experience Understanding of Agile at scale philosophies & methodologies. Experience working in an Agile organization using Scrum, XP, Kanban, Scaled Agile Framework (SAFe), or other scaling model
-Exposure of working in the HealthCare domain

Preferred Qualifications
-Advanced understanding of software development
-Advanced understanding of lean-agile principles/mindset and SAFe principles/core values, including Lean UX, User Centered Design, and Design Thinking
-Scrum Master experience with teams working on complex large-scale applications
-Effective communicator with strong interpersonal skills/collaborative style and the ability to establish strong working relationships and influence peers and stakeholders
-Experience with Agile collaboration tools such as CA Rally, Confluence, SharePoint, Microsoft Teams, etc.
-Understanding of resource allocations, forecasting, and budgeting.
-Able to lead without “Command and Control” style (servant leadership), empathetic
-Proactive, problem-solving approach – someone who offers solutions not problems for others to solve. Comfortable jumping in as needed to support the Train
-#EIS

Education
Bachelor's degree from an accredited college or equivalent work experience is required

Business Overview
Bring your heart to CVS Health Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand — with heart at its center — our purpose sends a personal message that how we deliver our services is just as important as what we deliver. Our Heart At Work Behaviors™ support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable. We strive to promote and sustain a culture of diversity, inclusion and belonging every day. CVS Health is an affirmative action employer, and is an equal opportunity employer, as are the physician-owned businesses for which CVS Health provides management services. We do not discriminate in recruiting, hiring, promotion, or any other personnel action based on race, ethnicity, color, national origin, sex/gender, sexual orientation, gender identity or expression, religion, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. We proudly support and encourage people with military experience (active, veterans, reservists and National Guard) as well as military spouses to apply for CVS Health job opportunities.
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