UM Compliance Coordinator Author by Humana

Profile

Description

Author, recently launched by Humana, is a service experience designed to meet the whole-health needs of the people we serve. Created to innovate with the speed and agility of a modern start-up and backed by the insights and scale of Humana, Author is pioneering a customer-centered experience designed to foster trusting relationships with members to help them achieve their best health.

Dedicated to simplifying the healthcare experience and helping people navigate their healthcare journey, Author is leveraging digital technologies to eliminate fragmentation and systematic friction for members and providers.

We are seeking individuals who are passionate about solving tough problems as we forge a new path for the healthcare industry. As a member of the Author team, you will have the opportunity to make a difference in the lives and health of the members we serve.

The UM Compliance Coordinator 3 conducts and summarizes compliance audits. The UM Compliance Coordinator 3 performs advanced administrative/operational/customer support duties that require independent initiative and judgment. May apply intermediate mathematical skills.

Responsibilities

The UM Compliance Coordinator 3 collects and analyzes data daily, weekly, monthly or as needed to assess outcome and operational metrics for the team and individuals. Collects and analyzes data daily, weekly, monthly or as needed to assess outcome and operational metrics for the team and individuals. Ensures mandatory reporting completed. Decisions are typically focus on methods, tactics and processes for completing administrative tasks/projects. Regularly exercises discretion and judgment in prioritizing requests and interpreting and adapting procedures, processes and techniques, and works under limited guidance due to previous experience/breadth and depth of knowledge of administrative processes and organizational knowledge.

Required Qualifications


1 - 3 years of technical experience
Less than 2 years of leadership experience
Proficient in Microsoft Word & Excel
Strong attention to detail and accuracy
Must be passionate about contributing to an organization focused on continuously improving consumer experiences
Excellent verbal and written communication skills


Preferred Qualifications


Bachelor's degree
Working knowledge of all Microsoft Office Products


Additional Information

#Author

Scheduled Weekly Hours

40

Company info

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