Code Enforcement Manager

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Job Description
Primary Duties
The Code Enforcement Manager performs a variety of leadership and technical duties in support of the City of Waco's Code Enforcement Program. Using sound judgment and a proactive approach, the Manager performs the duties of Code Enforcement Officer, enforcing a variety of applicable ordinances, codes, and regulations related to land use matters, building construction, housing standards, health and safety, property maintenance, fire safety, vehicle laws, and other matters of public concern that directly impact the community. Additionally, work involves scheduling, assigning and evaluating code enforcement program activities; manages code enforcement field officers and administrative support staff directly.
Essential Functions
Essential functions, as defined under the Americans with Disabilities Act, may include any of the following representative duties, knowledge and skills. Factors such as regular attendance at the job are not routinely listed in job descriptions, but are an essential function. Essential duties and responsibilities may include, but are not limited to, the following:
Manages, organizes and prioritizes the work activities, schedules and assignments of code compliance staff.
Provides leadership in citizen relations, technical support, and safety and problem solving; sets priorities and policy for enforcement goals.
Makes recommendations to the Director for updates to existing or enacting new, ordinances for the city that address systemic nuisance problems; seek the City's attorney advice through the Director and input where necessary.
Assist in developing goals for the City's Code Enforcement Program that reflects an awareness of private property rights and evaluate effectiveness of work program to accomplish these goals.
Supervises all code enforcement cases that go to court; when necessary act as the City's representative in code enforcement cases before the court; assist in determining when necessary to utilize the City's attorney(s) in code enforcement cases that go to court, or to assist the code enforcement officer in building a case to go before the court.
Guides, reviews, and approves assigned projects.
Acts as department representative at hearings; interprets codes and assist in advising hearing examiners and city attorneys in developing and setting policies and procedures.
Responds to citizens for code interpretation, determination of violations, requests for information, conciliation.
With assistance of the Director, recruits, trains and evaluates code compliance staff.
With assistance of the Financial Supervisor, manages the departmental budget, ensuring spending levels do not exceed the budgeted amounts. Authorizes all departmental expenditures with approval from Director.
Conducts random daily patrols of the city and identifies the existence of code violations. Identifies legal owners or responsible parties, and issues violation notices and civil citations. Directs corrective action to be taken, and determines periods for compliance.
Conducts on-site inspections of all residential and commercial rental property, when needed. Works with property owners and agents to ensure acceptable living standards. Enforces city licensing requirements for all rental properties registered in the city rental program. Investigates complaints of unlicensed rental units.
Prepares a variety of written reports, letters, memos, and correspondence related to enforcement activities.
Answers inquires and educates property owners, business owners, and residents on city ordinances, zoning regulations, property maintenance standards, and other code related issues. Organizes and performs code enforcement departmental educational outreach to residents on code awareness.
Investigates resident complaints concerning suspected code violations. Maintains an open dialogue with complainants, as necessary.
Enforces state, county and city sign ordinances; removes illegal signs.
Evaluates and coordinates the abatements of public nuisance violations by utilizing private contractors. Performs evaluations of contractor services for approval of payments.
Maintains accurate, complete records of complaints, inspections, and violations utilizing the department's database.
Reports illegal construction and land use violations to county level agencies, as necessary.
Present cases to the Building Standard's Commission for recommendation of tagged substandard properties.
Attends bi-weekly city council workshops and/or meetings as needed, to assist Director in advising council members of code enforcement activities and address resident or staff concerns. Maintains a working knowledge of the code of ordinances and recommends new policies and code revisions as circumstances dictate.
Supports the relationship between the City of Waco and the general public by demonstrating courteous and cooperative behavior when interacting with citizens, visitors and City staff; maintains confidentiality of work-related issues and Police and City information.
Establishes general department policies, goals and procedures for the department.
Performs other duties as required or assigned.
Driving is essential.
Qualifications
Required:
Bachelor's Degree in Construction or Property Management, Building Inspection, Civil Engineering, Criminal Justice, Business or Public Administration or related field.
Five years' extensive experience in housing, commercial property management, code enforcement, or related field with three years of supervisory experience; OR
an equivalent combination of education and experience.
State Code Enforcement Officer License.
Must possess a valid Texas Driver's License.
Preferred:
International Property Maintenance Code Certification
Zoning Certification
Disaster Response Certification
Physical Demands
Medium work
Exerting up to 50 pounds of force occasionally and/or up to 30 pounds of force frequently and/or up to 10 pounds of force constantly to move objects.
Ability to run, jump, turn, pivot, stoop, climb and execute similar movements
EEO Statement
The City of Waco is an Equal Opportunity Employer and is committed to providing fair and equal treatment of all applicants for employment without regard to race, gender, color, religion, national origin, age, disability, sexual orientation, or gender identity. We value diversity and are committed to creating an inclusive environment for all.
Closing Date/Time:
Job Address
300 Austin Ave
Waco
Texas
76701
United States
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About City of Waco
Waco is centrally located in the heart of Texas on the I-35 corridor midway between Dallas-Fort Worth and Austin. This progressive and diverse city with a vibrant community spirit offers major attractions, museums, recreation, and abundant shopping to more than 140,000 residents. Waco is the 25th largest city in Texas and the county seat of McLennan County.
Waco is not only briming with Texas history, economic opportunity, and a rich variety of cultural experiences, it is also a major seat of high learning within three major colleges in its city limits including Baylor University, Texas State Technical College and McLennan Community College.
The city is also the birthplace of Dr. Pepper, the Texas Ranger Hall of Fame Museum and the Texas Sports Hall of Fame.  Waco boasts one of the biggest and best municipal parks in Texas, Cameron Park. While the park is located in the middle of downtown situated on the Brazos and Bosque River it hosts numerous races, triathlons, boat races and much, much more.
Governance and Organization
Waco is a home rule city with a council-manager form of government. The City Council is comprised of a Mayor, elected at-large, and five City Council members representing single-member districts, all serving two-year terms. The City Council sets the tax rate, approves the budget, appoints members to City boards and commissions, enacts City ordinances, and appoints the City Manager, City Attorney, City Secretary, and the Municipal Court Judge.
The City has a strong Financial Management Policy that guides the operation and delivery of quality City services, contributes to excellent AA and Aa1 bond ratings, and maintains an unassigned fund balance reserve in the General Fund equal to 28% of current year budgeted expenditures. The City of Waco has more than 1,600 employees and a total operating budget of over $400 million.
The City provides a full range of municipal services including a regional airport, animal services, building inspections, code enforcement, convention and visitors bureau, emergency management, housing and community development, economic development, fire, public health, library, municipal court, parks and recreation, planning, police, public works, Texas Ranger Hall of Fame Museum, utilities and zoo operations.  
The City Council and City Manager are committed to the mission of providing exemplary municipal services for citizens and visitors in a collaborative and transparent manner while honoring the public’s trust. Waco values include providing excellent and innovative services, promoting equality and inclusion, focusing on teamwork, investing in people and always doing the right thing.
With the City of Waco, you will find our home; where everyone belongs and thrives as move forward together.
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