Retiree Payroll Client Lead

Profile

Note: We are opento any U.S. location for this role.

The Pension Data Management Team Retiree Payroll Client Lead is responsible for

leading the retiree payroll component of implementation projects for our

Pension administration clients. The

retiree payroll component includes mapping and loading retiree data and

implementing the interfaces with the retiree payroll check provider.


People:Establish relationships with the client delivery team leads and work withproject team members and Data Management Team members.Provide mentorship and coaching withinthe Data Management Team.

Workflow Prioritization and Management: Work with client delivery teamproject leads to determine the scope of project tasks and deliverables tobe completed by the Data Management Team.Strategize with the project manager and project leads to establish andadjust timeline and provide feedback on budget for data tasks throughoutthe project.Coordinate with theData Management Team operations lead to communicate project deliverables,milestones and priorities.

Quality Management:Coordinate within the project team to ensure the deliverables meet theneeds of the client and integrate well with the other system components.Ensure project tasks follow the established roadmaps and standardprocesses, including the setup and maintenance of project tasks.

Financial management:Understand the budget for the projects and provide feedback to clientdelivery teams on any budgetary risks or considerations.Identify out of scope requests and scopecreep related to project tasks and deliverables.Proactively communicate these with theclient delivery team leads and also the Data Management Team OperationsManager.


Other

responsibilities for this role include:

Clients


Delivering unwavering quality to internal and externalclients.

Creating and consulting clients on best practices.

Responsible for accurate and timely client deliverysupport.

Ensure compliance with client requirements and industrystandards.

Continually develop subject matter expertise with internalsystems and tools and with external vendors to support the needs of ourclients and enforce Willis Towers Watson business standards.


Financials


Being accountable for the financial results of retireepayroll and/or data component for implementation projects.

Ensure budgets are communicated, understood, and thatour team is managing to them.

Ensure out-of-scope items are tracked and the budgetimpact is understood and communicated with the project leads.


People


Provide guidance and mentorship to team members.

Partner with and Data Management leadership to understandthe staffing and skillset requirements for client projects


Operational Excellenceand Innovation


Contribute and adhere to all quality controlprocedures.

Contribute to the development of continuous improvementof process standards to increase quality, improve automation & processefficiencies, and reduce conversion effort.


The Requirements


Ability and desire to promote professional development of associates.
Well-developed written and oral communication skills.
Strong analytical and problem solving skills.
Strong time management, and project organization skills.
Ability to consult, collaborate, and work across roles and levels of an organization.
Solid interpersonal skills and client service orientation.
Must have a proactive, agile and strategic mindset
Understanding of the fundamentals of Pension administration, specifically in the area of data interfaces and/or retiree payroll.
2 year’s industry experience working with data or equivalent work experience (e.g., data conversions, data import, data export, data mapping tools, data reporting, payroll, HRIS).
2 year’s industry experience working with pension administration solutions with retiree payroll experience preferred
Demonstrated success in managing workflow, delegation, and project management required to meet budgets and timelines
Effectively communicate with all levels & roles
Passion for and commitment to continuous improvement and identifying new solutions
Attention to detail and follow-through.
Working with global teams is preferred.
Understanding of the fundamentals of Pension administration is preferred.
Experience with relational databases (SQL Server) and ETL tools is preferred.
Ability to travel and work extended hours as needed
Bachelor's degree or equivalent, Master’s degree a plus.


TheCompany

Willis Towers Watson is a leading global advisory, broking and solutions

company that helps clients around the world turn risk into a path for growth.

With roots dating to 1828, Willis Towers Watson has 45,000 employees serving

more than 140 countries and markets. We design and deliver solutions that

manage risk, optimize benefits, cultivate talent, and expand the power of

capital to protect and strengthen institutions and individuals. Our unique

perspective allows us to see the critical intersections between talent, assets

and ideas – the dynamic formula that drives business performance. Together, we

unlock potential. Learn more at willistowerswatson.com at ****.

Willis Towers Watson is an equal opportunityemployer

Willis Towers Watson is an equal opportunity employer. All qualified applicants

will receive consideration for employment without regard to, among other

things, race, color, religion, sex, sexual orientation, gender identity,

national origin, age, status as a protected veteran, or disability.

Equal Employment Opportunity: Knowyour rights. at ****
Unsolicited Contact: Any unsolicited resumes/candidate profiles submitted

through our web site or to personal e-mail accounts of employees of Willis

Towers Watson are considered property of Willis Towers Watson and are not

subject to payment of agency fees. In order to be an authorized Recruitment

Agency/Search Firm for Willis Towers Watson, any such agency must have an

existing formal written agreement signed by an authorized Willis Towers Watson

recruiter and an active working relationship with the organization. Resumes

must be submitted according to our candidate submission process, which includes

being actively engaged on the particular search. Likewise, for our authorized

Recruitment Agencies/Search Firms, if the candidate submission process is not

followed, no agency fees will be paid by **MEMBERS ONLY**SIGN UP NOW***. Willis Towers

Watson is an equal opportunity employer.

Company info

Sign Up Now - MiamiCrossing.com