Specialist Learning Management System LMS Administator

Profile

Bristol-Myers Squibb is a global Biopharma company committed to a single mission: to discover, develop, and deliver innovative medicines focused on helping millions of patients around the world in disease areas such as oncology, cardiovascular, immunoscience and fibrosis.

Join us and make a difference. We hire the best people and provide them with a work environment that places a premium on diversity, integrity, collaboration and personal development. Through a culture of inclusion, we create a better, more productive work environment. We believe that the diverse experiences and perspectives of all our employees help to drive innovation and transformative business results.

This position is responsible for the accurate and timely processing of all training requests and successful maintenance of the Training System for GMP impacted areas. This position works with Department Managers to maintain current and accurate training curriculum(s) and assignments for GMP employees. This position will provide technical support to the business as required for use of the Learning Management System. The specialist assists in determining training solutions that adhere to the Site Training program. Must have the ability to communicate information across all employee levels. This position reports to the Senior Manager, GMP Training.

This role supports S12 operations.

This role is a member of the Quality Systems Organization.

DUTIES AND RESPONSIBILITIES:


Administers the electronic Learning Management and Training Management request system;

Creates and maintains GMP curricula, and user groups for all supported functional areas and assigns them accordingly;

Provides reports/queries/metrics as requested from Learning Management System for compliance and supports miscellaneous requests; Collaborates with internal IT to provide LMS troubleshooting;

Recognizes and resolves training discrepancies. Communicates any such occurrence and corrective action to affected personnel;

Reviews and approves accuracy of documents for training information and updates document effective dates through companies Document Management systems (DMS);

Manages, schedules, and coordinates training for GMP courses;

Organizes and prepares training course materials such as handouts, supplies and visual materials;

Amends and revises materials as necessary, in order to adapt to changes that occur;

Uploads training scores as appropriate into LMS;

Maintains Curriculum Catalog on all curricula data that is inputted into the LMS to ensure integrity across all users;

Authors documents regarding LMS processes, policies and training in DMS as necessary;

Acts as a support fielding questions and issues from internal customers related to the business and systems;

Files all training documentation (hard copy) and provides general administrative support of department as required;

Trains new team members and provides one-on-one coaching to LMS learners, management or designee;

Grant security roles as appropriate;

Contributes to completion of training system-related objectives as assigned;

Performs other tasks as assigned;


REQUIRED COMPETENCIES:

Knowledge, Skills, and Abilities:


Must have basic GMP and Quality knowledge.

Intermediate skills to navigate a document management system (DMS) and Learning Management System (LMS).

Must be able to properly communicate e-mails and routine business matters with management with high level of accuracy.

Must demonstrate basic writing skills and be able to follow technical reports.

Must be action-oriented and customer-focused and possess learning agility.

Excellent organizational and written skills.

Ability to work independently, have a high degree of accountability and accuracy of work.





Intermediate skills in design, development, and implementation of training.

Proficient in MS Outlook, Word, Excel and PowerPoint.


Education and Experience:


Bachelor’s degree preferred

3 or more years of relevant systems experience in a regulated industry required, preferably in Life Sciences.

Learning Management System (LMS) background preferred.

An equivalent combination of education and experience may substitute


WORKING CONDITIONS (US Only):


Intermittent walking and sitting to perform job functions; however, ability to sit or stand for extended periods of time may be necessary.

Physical dexterity sufficient to use computers and documentation.

Will be located in primary office setup


This job description is intended to describe the general nature and level of work being performed by the person assigned to this position. The primary duties and responsibilities are intended to describe those functions that are essential to the performance of this job.

This job description does not state or imply that the above are the only duties and responsibilities assigned to this position. There are other duties and responsibilities that are considered incidental or secondary to the overall purpose of this job. Employees holding this position will be required to perform any other job-related duties as requested by management.

Bristol-Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees the resources to pursue their goals, both at work and in their personal lives.

Bristol-Myers Squibb is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

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