Sr Technical Analyst - API

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About Frontier CommunicationsFrontier® Communications provides communications services to urban, suburban, and rural communities in 25 states. Frontier offers a variety of services to residential customers over its FiOS® and Vantage™ fiber-optic and copper networks, including video, high-speed internet, advanced voice, and Frontier Secure® digital protection solutions. Frontier Business™ offers communications solutions to small, medium, and enterprise businesses.Sr. Technical Analyst (API) - Job DescriptionFrontier Communications is looking for a talented technical analyst to join our development team in designing and building the next generation of web APIs to deliver services to our subscribers.Job Responsibilities include: Quickly learn the existing apis and begin enhancing them.Understand complex integration layers between Frontier systemsEngage directly with users to gain understanding of business processes to improve application effectiveness.Attend daily SCRUM standup meetings and provide input on the design of the API productServe as the bridge between the business team who create the API requirements, and the back-end development team who understand the back-end systems and data sourcesProvide input during requirement capture and user story creationReview API design with Product Owner and API engineering team then adjust as-neededAssist testing team in writing test-cases for the APICreate API documentation for the developers who consume the API (API Security Guide, API Developer Guide, etc.)Assist Developer Support Team with defects during the testing phase Required Skills and ExperienceExperience in Telecommunications in a facility assignment and network provisioning roleExcellent team player, eager to learn from others and to share skills with colleaguesExcellent verbal and written communication skillsAbility to write technical instructionsStrong understanding of JSON formatSolid understanding of RESTful APIsExperience using API testing tools such as Postman, SOAPUIInvestigate and analyze information and to draw conclusions.Ability to adapt quickly to learn and support new systems and applications.Able to manage projects, this includes interaction with internal/external customers.Resolve technical problems using a pragmatic approach based on the OSI modelRequired Software SkillsOffice Tools: Proficient in Microsoft Excel, Word, and PowerPointOperating Systems: Windows 7 and 10, Windows ServerLanguages: basic knowledge of at least one languageClient/Web Skills: Basic HTMLDatabases: Microsoft SQL ServerDesired Software SkillsDatabases: DB2Languages: C#, T-SQLWeb Services: RESTful, SOAP, XML/JSONSource Control: Team Foundation Server or equivalent experienceSDLC: Agile-Scrum, Iterative, WaterfallThe person should also possess the following traitsEnjoy working with others in a team atmosphereThrives in a collaborative work environmentAble to work with and refine loose business requirementsHave a “customer-service first” orientationBachelor’s Degree or equivalent education/experience required Bachelor’s degree in Business, Process Improvement, Information Systems, Computer Science, Informatics, or related field desired.Minimum 5 years' experience in technical analysis or related field

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