VP Customer Relations u0026 Renewals

Profile

:,ActualValueFromSolar:null},{QuestionName:External Title,AnswerValue:VP, Customer Relations u0026 Renewals,VerityZone:formtext4,QuestionType:text,ActualValueFromSolar:null},{QuestionName:Employment Type,AnswerValue:Full-time ,VerityZone:formtext16,QuestionType:radio,ActualValueFromSolar:null},{QuestionName:About Us,AnswerValue:u003cpu003eu003cspan style=font-size:16px;\u003eu003cspan style=font-family:Verdana,Geneva,sans-serif;\u003eu003ca href=****target=_blank\u003e**MEMBERS ONLY**SIGN UP NOW***..u003c/au003eu0026nbsp;(NYSE: RLGY) is the leading and most integrated provider of U.S. residential real estate services, encompassing franchise, brokerage, and title and settlement businesses as well as a mortgage joint venture. Realogy’s diverse brand portfolio includesu003cstrongu003eu0026nbsp;u003c/strongu003esome of the most recognized names in real estate: u003ca href=****target=_blank\u003eBetter Homes and Gardens® Real Estateu003c/au003e, u003ca href=****target=_blank\u003eCentury 21®u003c/au003e, u003ca href=****target=_blank\u003eColdwell Banker®u003c/au003e, u003ca href=****target=_blank\u003eColdwell Banker Commercial®u003c/au003e, u003ca href=****target=_blank\u003eCorcoran®u003c/au003e, u003ca href=****target=_blank\u003eERA®u003c/au003e, u003ca href=****target=_blank\u003eSothebyu0027s International Realty®u003c/au003e. Using innovative technology, data and marketing products, best-in-class learning and support services, and high-quality lead generation programs, Realogy fuels the productivity of independent sales agents, helping them build stronger businesses and best serve today’s consumers. Realogyu0027s affiliated brokerages operate around the world with approximately 190,000 independent sales agents in the United States and more than 112,000 independent sales agents in 113 other countries and territories.u003c/spanu003eu003c/spanu003eu003c/pu003eu003cpu003eu003cspan style=font-size:16px;\u003eu003cspan style=font-family:Verdana,Geneva,sans-serif;\u003eAt Realogy, diversity fuels success – for our company and for our employees. We strive to be the preferred company for diverse talent, committed to creating an inclusive environment that encourages everyone to succeed. u003cstrongu003eWe pursue talent u003c/strongu003e– strategic thinkers who are eager to innovate, focused on execution and accountable for results. u003cstrongu003eWe value diversity u003c/strongu003e– respecting backgrounds, cultures, perspectives.u003c/spanu003eu003c/spanu003eu003c/pu003eu003cpu003eu003cspan style=font-size:16px;\u003eu003cspan style=font-family:Verdana,Geneva,sans-serif;\u003eYou’ll find our commitment to diversity reflected in our achievements:u003c/spanu003eu003c/spanu003eu003c/pu003eu003culu003eu003cliu003eu003cspan style=font-size:16px;\u003eu003cspan style=font-family:Verdana,Geneva,sans-serif;\u003eForbes 2020 Best Employers for Diversity.u003c/spanu003eu003c/spanu003eu003c/liu003eu003cliu003eu003cspan style=font-size:16px;\u003eu003cspan style=font-family:Verdana,Geneva,sans-serif;\u003eRecognized on the 2020 Human Rights Campaign u003ca href=****target=_blank\u003eCorporate Equality Index u003c/au003e.u003c/spanu003eu003c/spanu003eu003c/liu003eu003cliu003eu003cspan style=font-size:16px;\u003eu003cspan style=font-family:Verdana,Geneva,sans-serif;\u003eRecognized for gender diversity on our board of directors by Executive Women of New Jersey and Women’s Forum of New York.u003c/spanu003eu003c/spanu003eu003c/liu003eu003cliu003eu003cspan style=font-size:16px;\u003eu003cspan style=font-family:Verdana,Geneva,sans-serif;\u003eFirst residential real estate company to endorse theu0026nbsp;u003ca href=****Act target=_blank\u003eEquality Actu003c/au003eu0026nbsp;and fully supportu0026nbsp;u003ca href=****1447 target=_blank\u003e H.R. 1447u003c/au003eu0026nbsp;amending the Fair Housing Act to include LGBTQ as protected classes.u003c/spanu003eu003c/spanu003eu003c/liu003eu003c/ulu003eu003cpu003eu003cspan style=font-size:16px;\u003eu003cspan style=font-family:Verdana,Geneva,sans-serif;\u003eWith diversity, we succeed together. We hope you’ll join us.u003c/spanu003eu003c/spanu003eu003c/pu003eu003cpu003eu0026nbsp;u003c/pu003eu003cpu003eu003cspan style=font-size:16px;\u003eu003cspan style=font-family:Verdana,Geneva,sans-serif;\u003eCentury 21 Real Estate LLC is a subsidiary of **MEMBERS ONLY**SIGN UP NOW***.. The approximately 139,000 independent sales professionals in approximately 11,600 offices spanning 83 countries and territories in the CENTURY 21u003csupu003e®u003c/supu003eu0026nbsp;System live their mission every day: to defy mediocrity and deliver extraordinary experiences. By consistently chasing excellence, giving 121% and always elevating, the CENTURY 21 brand is helping its affiliated brokers/agents to be the first choice for real estate consumers and industry professionals worldwide. Century 21 Real Estate has numerous websites to help answer specific consumer needs. They areu0026nbsp;u003ca href=****target=_blank\u003ecentury21.comu003c/au003e,u0026nbsp;u003ca href=****target=_blank\u003ecentury21.com/global,u003c/au003e u003ca href=****target=_blank\u003ecentury21.com/commercialu003c/au003e,u0026nbsp;u003ca href=****target=_blank\u003ecentury21.com/finehomesu003c/au003eu0026nbsp;andu0026nbsp;u003ca href=****target=_blank\u003ecentury21.com/espanolu003c/au003e.u003c/spanu003eu003c/spanu003eu003c/pu003e,VerityZone:formtext36,QuestionType:textarea,ActualValueFromSolar:null},{QuestionName:EEO Statement,AnswerValue:EOE AA M/F/Vet/Disability,VerityZone:formtext34,QuestionType:textarea,ActualValueFromSolar:null},{QuestionName:State/Province/Region,AnswerValue:New Jersey ,VerityZone:formtext25,QuestionType:single-select,ActualValueFromSolar:null},{QuestionName:City,AnswerValue:Madison,VerityZone:formtext19,QuestionType:text,ActualValueFromSolar:null},{QuestionName:Company,AnswerValue:Century 21 Real Estate LLC ,VerityZone:formtext1,QuestionType:single-select,ActualValueFromSolar:null}],GQId:3130,isGQResponsive:true,isActive:true,isSocialReferralJobRestricted:false,localeId:1033,AutoOptionalReqId:10698BR,Title:VP, Customer Relations u0026 Renewals,JobSiteId:7080,Link:****{Responsive_AdvancedCSS: /* Text Alignment */#N##N#.linkContainer.backgroundColor.LinkPadding.headerLinkContainer.ng-scope,#N#.homeFooterWrapper {#N##T#text-align: center;#N#}#N##N#/* Colors */#N##N#.mainInitialContainer .widgetSidebar,#N#.footerLink.responsiveWidth.ng-scope {#N##T#border: none;#N#}#N##N#/* Dimensions */#N##N#.gateway .welcomeBanner,#N#.gateway .welcomeBanner .welcome {#N##T#width: 100%;#N#}#N##N#.gateway .welcomeBanner div[configurable-image] {#N##T#width: 100%;#N#}#N##N#@media screen and (min-width: 900px) {#N##N##T#.gateway .welcomeBanner .welcome {#N##T##T#width: 381px;#N##T##T#max-width: 35%;#N##T##T#/*min-width: 25%;*/#N##T#}#N##N##T#.gateway .welcomeBanner div[configurable-image] {#N##T##T#width: 759px;#N##T##T#max-width: 65%;#N##T#}#N##N#}#N##N#.searchMainWrapper.ng-scope,#N#.searchMainWrapper.ng-scope .ng-scope {#N##T#width: 1200px;#N#}#N##N#.searchMainWrapper.ng-scope,#N#.searchMainWrapper.ng-scope .ng-scope,#N#.pageHeader .primaryHeaderLogoWrapperLink img {#N##T#max-width: 100%;#N#}#N##N#.gateway .welcomeBanner div[configurable-image] img {#N##T#width: 100%;#N#}#N##N#.gateway .welcomeBanner div[configurable-image] img,#N#.pageHeader,#N#.pageHeader .primaryHeaderLogoWrapperLink img {#N##T#height: auto;#N#}#N##N#@media only screen and (min-width: 900px) {#N##N##T#.gateway .welcomeBanner .welcome .welcomeLiner,#N##T#.gateway .welcomeBanner .backgroundImageWrapperLink,#N##T#.gateway .welcomeBanner div[configurable-image] img {#N##T##T#height: 245px;#N##T#}#N##N#}#N##N#/* Padding */#N##N#@media screen and (min-width: 1260px) {#N##N##T#.mainInitialContainer .widgetSidebar {#N##T##T#padding-right: 8px;#N##T#}#N##N#}#N##N#/* Margins */#N##N#.searchMainWrapper.ng-scope,#N#.searchMainWrapper.ng-scope .ng-scope {#N##T#margin: auto;#N#}#N##N#.pageHeader .primaryHeaderLogoWrapperLink img {#N##T#margin: 1em auto;#N#}#N##N#@media screen and (max-width: 1259px) {#N##N##T#.gateway .welcomeBanner div[configurable-image] img {#N##T##T#margin-left: 0;#N##T#}#N##N#}#N##N#/* Display Properties */#N##N##resumeBuilderBox {#N##T#display: none;#N#}#N##N#@media only screen and (max-width: 900px) {#N##N##T#.gateway .welcomeBanner,#N##T#.gateway .welcomeBanner .welcome,#N##T#.gateway .welcomeBanner div[configurable-image] {#N##T##T#display: block;#N##T#}#N##N#}#N##N#@media only screen and (min-width: 900px) {#N##N##T#.gateway .welcomeBanner .welcome,#N##T#.gateway .welcomeBanner div[configurable-image] {#N##T##T#display: inline-block;#N##T#}#N##N#}#N##N#/* Object Fit Properties */#N##N#.gateway .welcomeBanner .backgroundImageWrapperLink img {#N##T#object-fit: cover;#N#}#N##N#/* Position Properties */#N##N#.mainInitialContainer .widgetSidebar {#N##T#position: relative;#N##T#top: auto;#N##T#left: auto;#N##T#right: auto;#N##T#bottom: auto;#N#}#N##consent_blackbar{#N# display: block;#N# position: fixed;#N# bottom: 0;#N# z-index: 999999;#N# opacity: 1; 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Renewals will have a critical role in managing all the functions related to franchisee contractual relationships.u0026nbsp; This individual will lead a team that is held accountable for processing all necessary agreements and forms in a timely manner for every deal occurring within the C21 system.u0026nbsp; The VP, Customer Relations u0026amp; Renewals will be responsible for supporting all C21 Field teams, the Realogy Contract Administration team, Realogy Finance team and the C21 Attorney’s.u0026nbsp; This will include the proactive communication, reporting, tracking and managing of the processes and procedures to expedite deals that impact the company’s goal of revenue retention and the business relationship with Century 21 Franchisees.u0026nbsp; Under the guidance of the COO, this individual will be responsible for following existing and establishing new processes to assist Century 21 in the areas of franchise renewals, assignments, ownership changes, dba changes, branch relocations, mergers u0026amp; acquisitions and franchise agreement compliance (all matters related to the Franchisee/Franchisor business relationship).u0026nbsp; This role will serve as a customer service function as well to ensure timely response to deal matters, process notes to affiliates and promote renewals through a partnership with our PR team.u0026nbsp; The VP Customer Relations u0026amp; Renewals role will include interactions with large, multi-office C21 brokers to negotiate complex renewals and other sensitive contractual issues.u0026nbsp;u0026nbsp; This individual will be responsible for working closely with the Realogy Finance team to develop highly complex renewal terms that often have multi-million dollar impacts for Century 21 and Realogy.u0026nbsp;u003cbru003eu003cbru003eu003cbu003eu003cuu003eResponsibilities:u003c/uu003e u003c/bu003eu003c/spanu003eu003c/spanu003eu003c/divu003eu003culu003eu003cliu003eu003cdivu003eu003cspan style=\font-size:16px;\\u003eu003cspan style=\font-family:Verdana,Geneva,sans-serif;\\u003eSet holistic national u0026amp; international renewal strategy and tactics for the Century 21 franchise.u003c/spanu003eu003c/spanu003eu003c/divu003eu003c/liu003eu003cliu003eu003cdivu003eu003cspan style=\font-size:16px;\\u003eu003cspan style=\font-family:Verdana,Geneva,sans-serif;\\u003eIdentify all strategic and renewal opportunities and work closely with the Realogy Finance team to develop renewal recommendations resulting in customer satisfaction and market share growth.u003c/spanu003eu003c/spanu003eu003c/divu003eu003c/liu003eu003cliu003eu003cdivu003eu003cspan style=\font-size:16px;\\u003eu003cspan style=\font-family:Verdana,Geneva,sans-serif;\\u003eCollaborate with multiple C21 field team members and internal Realogy Shared Services group to ensure timely delivery of all franchise agreements and other deal related reports and forms.u003c/spanu003eu003c/spanu003eu003c/divu003eu003c/liu003eu003cliu003eu003cdivu003eu003cspan style=\font-size:16px;\\u003eu003cspan style=\font-family:Verdana,Geneva,sans-serif;\\u003eLead all bi-weekly Renewal calls with C21 field leadership to hold them accountable for all timely processing of renewals.u003c/spanu003eu003c/spanu003eu003c/divu003eu003c/liu003eu003cliu003eu003cdivu003eu003cspan style=\font-size:16px;\\u003eu003cspan style=\font-family:Verdana,Geneva,sans-serif;\\u003eAssess impact to the renewal process and implement new strategies that help to drive successful renewal metrics.u0026nbsp; u003c/spanu003eu003c/spanu003eu003c/divu003eu003c/liu003eu003cliu003eu003cdivu003eu003cspan style=\font-size:16px;\\u003eu003cspan style=\font-family:Verdana,Geneva,sans-serif;\\u003eHold team accountable for achieving the C21 95% renewal completion goal.u003c/spanu003eu003c/spanu003eu003c/divu003eu003c/liu003eu003cliu003eu003cdivu003eu003cspan style=\font-size:16px;\\u003eu003cspan style=\font-family:Verdana,Geneva,sans-serif;\\u003ePresent quarterly to management, marketing staff and peers a business review for the specific territory and future strategies and tactics planned to achieve goals.u003c/spanu003eu003c/spanu003eu003c/divu003eu003c/liu003eu003cliu003eu003cdivu003eu003cspan style=\font-size:16px;\\u003eu003cspan style=\font-family:Verdana,Geneva,sans-serif;\\u003eLeads and manages the challenging upcoming renewals.u0026nbsp; Including responsibility for maintaining complete and accurate database of all upcoming renewals, timely delivery of complete and accurate renewal information/reporting to contract service owner, functional areas and the C21 Leadership Team.u0026nbsp; u003c/spanu003eu003c/spanu003eu003c/divu003eu003c/liu003eu003cliu003eu003cdivu003eu003cspan style=\font-size:16px;\\u003eu003cspan style=\font-family:Verdana,Geneva,sans-serif;\\u003eResponsible for maintaining complete and accurate database of all upcoming renewals, including contract effective date, renewal date, current rates, benefit design, membership, financial summary, service owner, renewal status, and group intent and renew with Brand Service Leadership and Franchise Sales Leadership monthly.u003c/spanu003eu003c/spanu003eu003c/divu003eu003c/liu003eu003cliu003eu003cdivu003eu003cspan style=\font-size:16px;\\u003eu003cspan style=\font-family:Verdana,Geneva,sans-serif;\\u003eDevelop a Business Plan in place for each complex renewal to be shared with the C21 Senior Leadership Team.u003c/spanu003eu003c/spanu003eu003c/divu003eu003c/liu003eu003cliu003eu003cdivu003eu003cspan style=\font-size:16px;\\u003eu003cspan style=\font-family:Verdana,Geneva,sans-serif;\\u003ePrepares accurate and timely presentation of retention business summary reporting and progress towards annual retention strategy goals, including monthly updates to the C21 leadership team. u003c/spanu003eu003c/spanu003eu003c/divu003eu003c/liu003eu003cliu003eu003cdivu003eu003cspan style=\font-size:16px;\\u003eu003cspan style=\font-family:Verdana,Geneva,sans-serif;\\u003eCreate mapping techniques to visibly demonstrate opportunity markets and conduct quarterly meetings to review with C21 Field leadership. u003c/spanu003eu003c/spanu003eu003c/divu003eu003c/liu003eu003cliu003eu003cdivu003eu003cspan style=\font-size:16px;\\u003eu003cspan style=\font-family:Verdana,Geneva,sans-serif;\\u003eCapture and share feedback on customer challenges, opportunities and requests. u003c/spanu003eu003c/spanu003eu003c/divu003eu003c/liu003eu003cliu003eu003cdivu003eu003cspan style=\font-size:16px;\\u003eu003cspan style=\font-family:Verdana,Geneva,sans-serif;\\u003eIdentify and prioritize client dissatisfaction issues/concerns; coordinate with appropriate internal departments to provide responses or solutions. Make recommendations for improvements as needed to meet customers’ expectationsu003c/spanu003eu003c/spanu003eu003c/divu003eu003c/liu003eu003cliu003eu003cdivu003eu003cspan style=\font-size:16px;\\u003eu003cspan style=\font-family:Verdana,Geneva,sans-serif;\\u003eTeam led by VP. Customer Relations u0026amp; Renewals will be support for Century 21 Brand Ambassadors, to ensure timely and proper renewal notification is sent to each Century 21 franchisee based on each franchisee’s renewal classification and unique state requirements.u003c/spanu003eu003c/spanu003eu003c/divu003eu003c/liu003eu003cliu003eu003cdivu003eu003cspan style=\font-size:16px;\\u003eu003cspan style=\font-family:Verdana,Geneva,sans-serif;\\u003eResponsible for leading team that will create and deploy a 10-year CRM drip that creates a constant contact with all of our affiliates; this may include touches from staff/leadership, special invites to events, an operational review to be conducted, etc.u0026nbsp;u003c/spanu003eu003c/spanu003eu003c/divu003eu003c/liu003eu003cliu003eu003cdivu003eu003cspan style=\font-size:16px;\\u003eu003cspan style=\font-family:Verdana,Geneva,sans-serif;\\u003eIndividual will be responsible for creating CRM for brokers and top agents to send notes and other touch points to drive a high level of customer service.u003c/spanu003eu003c/spanu003eu003c/divu003eu003c/liu003eu003cliu003eu003cdivu003eu003cspan style=\font-size:16px;\\u003eu003cspan style=\font-family:Verdana,Geneva,sans-serif;\\u003eResponsible for sending list to staff of all companies that are up for renewal that will be attending upcoming eventsu003c/spanu003eu003c/spanu003eu003c/divu003eu003c/liu003eu003cliu003eu003cdivu003eu003cspan style=\font-size:16px;\\u003eu003cspan style=\font-family:Verdana,Geneva,sans-serif;\\u003eAssist with the management of all Century 21 internal franchisee renewal review meetings and associated franchisee renewal reports.u003c/spanu003eu003c/spanu003eu003c/divu003eu003c/liu003eu003cliu003eu003cdivu003eu003cspan style=\font-size:16px;\\u003eu003cspan style=\font-family:Verdana,Geneva,sans-serif;\\u003eProcess franchisee deal points and ensure all appropriate documentation is collected as required by both Century 21 and the Federal Trade Commission.u003c/spanu003eu003c/spanu003eu003c/divu003eu003c/liu003eu003cliu003eu003cdivu003eu003cspan style=\font-size:16px;\\u003eu003cspan style=\font-family:Verdana,Geneva,sans-serif;\\u003eResponsible for the distribution of all FDD Disclosures to the entire C21 network.u0026nbsp; This will include the tracking and reporting of all returned to disclosures.u0026nbsp; u003c/spanu003eu003c/spanu003eu003c/divu003eu003c/liu003eu003cliu003eu003cdivu003eu003cspan style=\font-size:16px;\\u003eu003cspan style=\font-family:Verdana,Geneva,sans-serif;\\u003eIdentify opportunities to improve processes and procedures to achieve the necessary outcome in a more efficient manner, and ensure all elements are documented, maintained and updated as necessaryu003c/spanu003eu003c/spanu003eu003c/divu003eu003c/liu003eu003cliu003eu003cdivu003eu003cspan style=\font-size:16px;\\u003eu003cspan style=\font-family:Verdana,Geneva,sans-serif;\\u003ePromote results of C21 Field team efforts regarding revenue retention and growth to the C21 SLT team.u003c/spanu003eu003c/spanu003eu003c/divu003eu003c/liu003eu003cliu003eu003cdivu003eu003cspan style=\font-size:16px;\\u003eu003cspan style=\font-family:Verdana,Geneva,sans-serif;\\u003eProvide assistance to data-related requests and database management support.u003c/spanu003eu003c/spanu003eu003c/divu003eu003c/liu003eu003cliu003eu003cdivu003eu003cspan style=\font-size:16px;\\u003eu003cspan style=\font-family:Verdana,Geneva,sans-serif;\\u003eProvide assistance with strategic initiatives as needed.u003c/spanu003eu003c/spanu003eu003c/divu003eu003c/liu003eu003cliu003eu003cdivu003eu003cspan style=\font-size:16px;\\u003eu003cspan style=\font-family:Verdana,Geneva,sans-serif;\\u003eIndividual will manage team that will partner with C21 PR team to send out external PR message promoting recent renewal with C21u003c/spanu003eu003c/spanu003eu003c/divu003eu003c/liu003eu003cliu003eu003cdivu003eu003cspan style=\font-size:16px;\\u003eu003cspan style=\font-family:Verdana,Geneva,sans-serif;\\u003eManage the team responsible for sending of notes post renewal from SLT thanking them for renewing with C21u003c/spanu003eu003c/spanu003eu003c/divu003eu003c/liu003eu003c/ulu003eu003cdivu003eu003cbru003eu003cbru003eu003cspan style=\font-size:16px;\\u003eu003cspan style=\font-family:Verdana,Geneva,sans-serif;\\u003eu003cbu003eSkills and Qualifications:u003c/bu003eu003c/spanu003eu003c/spanu003eu003c/divu003eu003culu003eu003cliu003eu003cdivu003eu003cspan style=\font-size:16px;\\u003eu003cspan style=\font-family:Verdana,Geneva,sans-serif;\\u003eBachelor’s degree or related work experience required u003c/spanu003eu003c/spanu003eu003c/divu003eu003c/liu003eu003cliu003eu003cdivu003eu003cspan style=\font-size:16px;\\u003eu003cspan style=\font-family:Verdana,Geneva,sans-serif;\\u003eParalegal experience preferredu003c/spanu003eu003c/spanu003eu003c/divu003eu003c/liu003eu003cliu003eu003cdivu003eu003cspan style=\font-size:16px;\\u003eu003cspan style=\font-family:Verdana,Geneva,sans-serif;\\u003eFinancial experience preferredu003c/spanu003eu003c/spanu003eu003c/divu003eu003c/liu003eu003cliu003eu003cdivu003eu003cspan style=\font-size:16px;\\u003eu003cspan style=\font-family:Verdana,Geneva,sans-serif;\\u003eAbility to understand complex brokerage Pu0026amp;L reportsu003c/spanu003eu003c/spanu003eu003c/divu003eu003c/liu003eu003cliu003eu003cdivu003eu003cspan style=\font-size:16px;\\u003eu003cspan style=\font-family:Verdana,Geneva,sans-serif;\\u003eStrong understanding of Franchise Agreement termsu003c/spanu003eu003c/spanu003eu003c/divu003eu003c/liu003eu003cliu003eu003cdivu003eu003cspan style=\font-size:16px;\\u003eu003cspan style=\font-family:Verdana,Geneva,sans-serif;\\u003eContract Administration experience a plusu003c/spanu003eu003c/spanu003eu003c/divu003eu003c/liu003eu003cliu003eu003cdivu003eu003cspan style=\font-size:16px;\\u003eu003cspan style=\font-family:Verdana,Geneva,sans-serif;\\u003eMinimum 3 years’ experience in servicing franchisees or related experienceu003c/spanu003eu003c/spanu003eu003c/divu003eu003c/liu003eu003cliu003eu003cdivu003eu003cspan style=\font-size:16px;\\u003eu003cspan style=\font-family:Verdana,Geneva,sans-serif;\\u003e7 plus years in client engagement, business development, or general business strategy u003c/spanu003eu003c/spanu003eu003c/divu003eu003c/liu003eu003cliu003eu003cdivu003eu003cspan style=\font-size:16px;\\u003eu003cspan style=\font-family:Verdana,Geneva,sans-serif;\\u003eSuperior communication skills (written and verbal)u003c/spanu003eu003c/spanu003eu003c/divu003eu003c/liu003eu003cliu003eu003cdivu003eu003cspan style=\font-size:16px;\\u003eu003cspan style=\font-family:Verdana,Geneva,sans-serif;\\u003eAbility to build relationships, and influence othersu003c/spanu003eu003c/spanu003eu003c/divu003eu003c/liu003eu003cliu003eu003cdivu003eu003cspan style=\font-size:16px;\\u003eu003cspan style=\font-family:Verdana,Geneva,sans-serif;\\u003eAbility to execute and deliver clear measurable results u003c/spanu003eu003c/spanu003eu003c/divu003eu003c/liu003eu003cliu003eu003cdivu003eu003cspan style=\font-size:16px;\\u003eu003cspan style=\font-family:Verdana,Geneva,sans-serif;\\u003eStrong, proven ability to work with othersu003c/spanu003eu003c/spanu003eu003c/divu003eu003c/liu003eu003cliu003eu003cdivu003eu003cspan style=\font-size:16px;\\u003eu003cspan style=\font-family:Verdana,Geneva,sans-serif;\\u003eAbility to work with all levels of the company including senior leadership within Century 21 and Realogy Franchise Group u003c/spanu003eu003c/spanu003eu003c/divu003eu003c/liu003eu003cliu003eu003cdivu003eu003cspan style=\font-size:16px;\\u003eu003cspan style=\font-family:Verdana,Geneva,sans-serif;\\u003eAttuned to the voice and needs of the customeru003c/spanu003eu003c/spanu003eu003c/divu003eu003c/liu003eu003cliu003eu003cdivu003eu003cspan style=\font-size:16px;\\u003eu003cspan style=\font-family:Verdana,Geneva,sans-serif;\\u003eExhibits commitment to his/her work; follow-through and accountabilityu003c/spanu003eu003c/spanu003eu003c/divu003eu003c/liu003eu003cliu003eu003cdivu003eu003cspan style=\font-size:16px;\\u003eu003cspan style=\font-family:Verdana,Geneva,sans-serif;\\u003eProficiency in Microsoft Office to include Word, PowerPoint, and Excelu003c/spanu003eu003c/spanu003eu003c/divu003eu003c/liu003eu003c/ulu003eu003cdivu003eu003cbru003eu003cspan style=\font-size:16px;\\u003eu003cspan style=\font-family:Verdana,Geneva,sans-serif;\\u003eThis position can be performed anywhere except Colorado.u003cbru003eu003cbru003e#LI-AG1u003cbru003e#LI-Remoteu003c/spanu003eu003c/spanu003eu003c/divu003e,hiringOrganization:{name:Realogy,sameAs:\,@type:Organization},identifier:{name:Realogy,@type:PropertyValue,value:10698BR},jobLocation:{address:{addressCountry:USA,addressLocality:Madison,addressRegion:NJ,postalCode:7940,streetAddress:\,@type:PostalAddress},@type:Place},title:VP, Customer Relations u0026 Renewals,@type:JobPosting,validThrough:2022-08-09T23:59:59}u003c/scriptu003e,CustomWebTrackerResponse:[],Abc:0,SolarErrorOccurred:false} capture-escaped-parsed-value=preloadResponse />

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