Crowd Manager - Comerica Park

Profile

,AnswerValue:u003cp paraeid={e58bbe9e-12b9-4893-81e5-7bf7e9d2e741}{250} paraid=1021396937\u003eu003cstrongu003eTitle of the Position:u0026nbsp;u003c/strongu003eu003c/pu003eu003cp paraeid={7d43ac21-1e6f-430b-8b89-407a0fbf60b0}{5} paraid=1915583836\u003eCrowd Manageru0026nbsp;u0026nbsp;u003c/pu003eu003cp paraeid={7d43ac21-1e6f-430b-8b89-407a0fbf60b0}{17} paraid=1739834397\u003eu003cstrongu003eDepartment:u0026nbsp;u003c/strongu003eu003c/pu003eu003cp paraeid={7d43ac21-1e6f-430b-8b89-407a0fbf60b0}{27} paraid=1638347806\u003eSecurityu0026nbsp;u003c/pu003eu003cp paraeid={7d43ac21-1e6f-430b-8b89-407a0fbf60b0}{37} paraid=1873056803\u003eu003cstrongu003eReports To:u0026nbsp;u003c/strongu003eu003c/pu003eu003cp paraeid={7d43ac21-1e6f-430b-8b89-407a0fbf60b0}{47} paraid=956850066\u003eSecurity Management, Crowd Manager Supervisoru0026nbsp;u0026nbsp;u003c/pu003eu003cp paraeid={7d43ac21-1e6f-430b-8b89-407a0fbf60b0}{59} paraid=1945853816\u003eu003cstrongu003eOverall Responsibility:u0026nbsp;u003c/strongu003eu003c/pu003eu003cp paraeid={7d43ac21-1e6f-430b-8b89-407a0fbf60b0}{69} paraid=339776645\u003eMaintain established security policies and procedures that will protect Comerica Park assets, colleagues, and guests during all sports, concerts, and other events.u0026nbsp;u003c/pu003eu003cp paraeid={7d43ac21-1e6f-430b-8b89-407a0fbf60b0}{87} paraid=1297552577\u003eu003cstrongu003ePrimary (Essential) Duties:u0026nbsp;u003c/strongu003eu003c/pu003eu003cp paraeid={7d43ac21-1e6f-430b-8b89-407a0fbf60b0}{99} paraid=489780898\u003eDuring events crowd managers have a direct responsibility for the safety and welfare of all colleagues and guests inside Comerica Park, including the physical contents of the venue. During any event, crowd managers may have to perform one or more of the following:u0026nbsp;u003c/pu003eu003cul role=list\u003eu003cli aria-setsize=-1 data-aria-level=1 data-aria-posinset=1 data-f=\ symbol=\ data-leveltext= data-list-defn-props={ 335552541:1,335559684:-2,335559685:720,335559991:360,469769226:symbol,469769242:[8226],469777803:left,469777804:,469777815:hybridmultilevel}=\ data-listid=1 role=listitem\u003eu003cp paraeid={7d43ac21-1e6f-430b-8b89-407a0fbf60b0}{113} paraid=1868068741\u003eEnsure a safe and friendly fan atmosphere by screening all guests and guest packages being brought into Comerica Park. Screening is conducted by electronic detectors and/or physical searches of persons and property.u0026nbsp;u003c/pu003eu003c/liu003eu003cli aria-setsize=-1 data-aria-level=1 data-aria-posinset=2 data-f=\ symbol=\ data-leveltext= data-list-defn-props={ 335552541:1,335559684:-2,335559685:720,335559991:360,469769226:symbol,469769242:[8226],469777803:left,469777804:,469777815:hybridmultilevel}=\ data-listid=1 role=listitem\u003eu003cp paraeid={7d43ac21-1e6f-430b-8b89-407a0fbf60b0}{132} paraid=804135297\u003eEnsure detecting devices and security equipment are operating properly.u0026nbsp;u003c/pu003eu003c/liu003eu003cli aria-setsize=-1 data-aria-level=1 data-aria-posinset=3 data-f=\ symbol=\ data-leveltext= data-list-defn-props={ 335552541:1,335559684:-2,335559685:720,335559991:360,469769226:symbol,469769242:[8226],469777803:left,469777804:,469777815:hybridmultilevel}=\ data-listid=1 role=listitem\u003eu003cp paraeid={7d43ac21-1e6f-430b-8b89-407a0fbf60b0}{139} paraid=1569198803\u003eRegulate and control access to restricted and secure areas.u0026nbsp;u003c/pu003eu003c/liu003eu003c/ulu003eu003cul role=list\u003eu003cli aria-setsize=-1 data-aria-level=1 data-aria-posinset=1 data-f=\ symbol=\ data-leveltext= data-list-defn-props={ 335552541:1,335559684:-2,335559685:720,335559991:360,469769226:symbol,469769242:[8226],469777803:left,469777804:,469777815:hybridmultilevel}=\ data-listid=1 role=listitem\u003eu003cp paraeid={7d43ac21-1e6f-430b-8b89-407a0fbf60b0}{152} paraid=1212617984\u003eProvide escorts to specific locations within Comerica Park and provide personal protection to colleagues or guests when needed.u0026nbsp;u0026nbsp;u003c/pu003eu003c/liu003eu003cli aria-setsize=-1 data-aria-level=1 data-aria-posinset=2 data-f=\ symbol=\ data-leveltext= data-list-defn-props={ 335552541:1,335559684:-2,335559685:720,335559991:360,469769226:symbol,469769242:[8226],469777803:left,469777804:,469777815:hybridmultilevel}=\ data-listid=1 role=listitem\u003eu003cp paraeid={7d43ac21-1e6f-430b-8b89-407a0fbf60b0}{159} paraid=1778216320\u003eRespond quickly and correctly to an incident or emergency.u0026nbsp;u003c/pu003eu003c/liu003eu003cli aria-setsize=-1 data-aria-level=1 data-aria-posinset=3 data-f=\ symbol=\ data-leveltext= data-list-defn-props={ 335552541:1,335559684:-2,335559685:720,335559991:360,469769226:symbol,469769242:[8226],469777803:left,469777804:,469777815:hybridmultilevel}=\ data-listid=1 role=listitem\u003eu003cp paraeid={7d43ac21-1e6f-430b-8b89-407a0fbf60b0}{170} paraid=979284684\u003eRemind colleagues and guests of rules to be followed in a tactful and professional manner.u0026nbsp;u003c/pu003eu003c/liu003eu003cli aria-setsize=-1 data-aria-level=1 data-aria-posinset=4 data-f=\ symbol=\ data-leveltext= data-list-defn-props={ 335552541:1,335559684:-2,335559685:720,335559991:360,469769226:symbol,469769242:[8226],469777803:left,469777804:,469777815:hybridmultilevel}=\ data-listid=1 role=listitem\u003eu003cp paraeid={7d43ac21-1e6f-430b-8b89-407a0fbf60b0}{177} paraid=1576933925\u003eControl or manage a crowd.u0026nbsp;u0026nbsp;u003c/pu003eu003c/liu003eu003cli aria-setsize=-1 data-aria-level=1 data-aria-posinset=5 data-f=\ symbol=\ data-leveltext= data-list-defn-props={ 335552541:1,335559684:-2,335559685:720,335559991:360,469769226:symbol,469769242:[8226],469777803:left,469777804:,469777815:hybridmultilevel}=\ data-listid=1 role=listitem\u003eu003cp paraeid={7d43ac21-1e6f-430b-8b89-407a0fbf60b0}{188} paraid=2017318324\u003eWrite an accurate incident report by recording and communicating information, observations, and occurrences in writing (electronic format) so others will understand. Interview witnesses and other persons relevant to a specific incident and attach photographs and other documents to reports as necessary.u0026nbsp;u003c/pu003eu003c/liu003eu003c/ulu003eu003cul role=list\u003eu003cli aria-setsize=-1 data-aria-level=1 data-aria-posinset=1 data-f=\ symbol=\ data-leveltext= data-list-defn-props={ 335552541:1,335559684:-2,335559685:720,335559991:360,469769226:symbol,469769242:[8226],469777803:left,469777804:,469777815:hybridmultilevel}=\ data-listid=1 role=listitem\u003eu003cp paraeid={7d43ac21-1e6f-430b-8b89-407a0fbf60b0}{201} paraid=2000443786\u003eMonitor and patrol Comerica Park premises in order to identify, diagnose and resolve safety concerns in order to maintain and promote a fan-friendly entertainment environment.u0026nbsp;u0026nbsp;u003c/pu003eu003c/liu003eu003cli aria-setsize=-1 data-aria-level=1 data-aria-posinset=2 data-f=\ symbol=\ data-leveltext= data-list-defn-props={ 335552541:1,335559684:-2,335559685:720,335559991:360,469769226:symbol,469769242:[8226],469777803:left,469777804:,469777815:hybridmultilevel}=\ data-listid=1 role=listitem\u003eu003cp paraeid={7d43ac21-1e6f-430b-8b89-407a0fbf60b0}{228} paraid=178977715\u003eServe and professionally interact with guests attending events, provide information and direction to inquiries from guests or colleagues in a positive and friendly manner. Offer or deliver alternative options or resources to assist guests in resolving complaints or disputes.u0026nbsp;u003c/pu003eu003c/liu003eu003cli aria-setsize=-1 data-aria-level=1 data-aria-posinset=3 data-f=\ symbol=\ data-leveltext= data-list-defn-props={ 335552541:1,335559684:-2,335559685:720,335559991:360,469769226:symbol,469769242:[8226],469777803:left,469777804:,469777815:hybridmultilevel}=\ data-listid=1 role=listitem\u003eu003cp paraeid={7d43ac21-1e6f-430b-8b89-407a0fbf60b0}{239} paraid=1552328573\u003eNotify executive level management and/or proper authorities as situations dictate.u0026nbsp;u003c/pu003eu003c/liu003eu003cli aria-setsize=-1 data-aria-level=1 data-aria-posinset=4 data-f=\ symbol=\ data-leveltext= data-list-defn-props={ 335552541:1,335559684:-2,335559685:720,335559991:360,469769226:symbol,469769242:[8226],469777803:left,469777804:,469777815:hybridmultilevel}=\ data-listid=1 role=listitem\u003eu003cp paraeid={7d43ac21-1e6f-430b-8b89-407a0fbf60b0}{246} paraid=886333368\u003eContribute to the overall security and Park Operations team effort by accomplishing other related tasks as needed.u0026nbsp;u003c/pu003eu003c/liu003eu003c/ulu003eu003cp paraeid={7d43ac21-1e6f-430b-8b89-407a0fbf60b0}{255} paraid=1382609563\u003eu003cstrongu003eKnowledge, Skills and Abilities:u0026nbsp;u003c/strongu003eu003c/pu003eu003cul role=list\u003eu003cli aria-setsize=-1 data-aria-level=1 data-aria-posinset=1 data-f=\ symbol=\ data-leveltext= data-list-defn-props={ 335552541:1,335559684:-2,335559685:720,335559991:360,469769226:symbol,469769242:[8226],469777803:left,469777804:,469777815:hybridmultilevel}=\ data-listid=2 role=listitem\u003eu003cp paraeid={37afb993-98e5-4c01-9bf1-507d08a94fa8}{12} paraid=242749956\u003eKnowledge of relevant equipment, policies, procedures, and strategies to promote effective security operations for the protection of colleagues and guests.u0026nbsp;u003c/pu003eu003c/liu003eu003cli aria-setsize=-1 data-aria-level=1 data-aria-posinset=2 data-f=\ symbol=\ data-leveltext= data-list-defn-props={ 335552541:1,335559684:-2,335559685:720,335559991:360,469769226:symbol,469769242:[8226],469777803:left,469777804:,469777815:hybridmultilevel}=\ data-listid=2 role=listitem\u003eu003cp paraeid={37afb993-98e5-4c01-9bf1-507d08a94fa8}{19} paraid=794286573\u003eKnowledge of principles and processes for providing customer and personal service. This includes assessing guest needs and delivering superior guest service.u0026nbsp;u003c/pu003eu003c/liu003eu003cli aria-setsize=-1 data-aria-level=1 data-aria-posinset=3 data-f=\ symbol=\ data-leveltext= data-list-defn-props={ 335552541:1,335559684:-2,335559685:720,335559991:360,469769226:symbol,469769242:[8226],469777803:left,469777804:,469777815:hybridmultilevel}=\ data-listid=2 role=listitem\u003eu003cp paraeid={37afb993-98e5-4c01-9bf1-507d08a94fa8}{28} paraid=1481651445\u003eStrong verbal and written communication skills.u0026nbsp;u003c/pu003eu003c/liu003eu003c/ulu003eu003cul role=list\u003eu003cli aria-setsize=-1 data-aria-level=1 data-aria-posinset=1 data-f=\ symbol=\ data-leveltext= data-list-defn-props={ 335552541:1,335559684:-2,335559685:720,335559991:360,469769226:symbol,469769242:[8226],469777803:left,469777804:,469777815:hybridmultilevel}=\ data-listid=2 role=listitem\u003eu003cp paraeid={37afb993-98e5-4c01-9bf1-507d08a94fa8}{41} paraid=403476319\u003eExhibit and maintain professionalism when interacting with others, especially during stressful situations.u0026nbsp;u0026nbsp;u003c/pu003eu003c/liu003eu003cli aria-setsize=-1 data-aria-level=1 data-aria-posinset=2 data-f=\ symbol=\ data-leveltext= data-list-defn-props={ 335552541:1,335559684:-2,335559685:720,335559991:360,469769226:symbol,469769242:[8226],469777803:left,469777804:,469777815:hybridmultilevel}=\ data-listid=2 role=listitem\u003eu003cp paraeid={37afb993-98e5-4c01-9bf1-507d08a94fa8}{52} paraid=887416412\u003eExercise good judgment and emotional control while remaining objective when interacting with colleagues and guests.u0026nbsp;u003c/pu003eu003c/liu003eu003cli aria-setsize=-1 data-aria-level=1 data-aria-posinset=3 data-f=\ symbol=\ data-leveltext= data-list-defn-props={ 335552541:1,335559684:-2,335559685:720,335559991:360,469769226:symbol,469769242:[8226],469777803:left,469777804:,469777815:hybridmultilevel}=\ data-listid=2 role=listitem\u003eu003cp paraeid={37afb993-98e5-4c01-9bf1-507d08a94fa8}{61} paraid=1281765315\u003eExercise integrity in all aspects of job duties and performance.u0026nbsp;u003c/pu003eu003c/liu003eu003cli aria-setsize=-1 data-aria-level=1 data-aria-posinset=4 data-f=\ symbol=\ data-leveltext= data-list-defn-props={ 335552541:1,335559684:-2,335559685:720,335559991:360,469769226:symbol,469769242:[8226],469777803:left,469777804:,469777815:hybridmultilevel}=\ data-listid=2 role=listitem\u003eu003cp paraeid={37afb993-98e5-4c01-9bf1-507d08a94fa8}{74} paraid=121842586\u003eReliable in reporting for work on time and when assigned.u0026nbsp;u003c/pu003eu003c/liu003eu003cli aria-setsize=-1 data-aria-level=1 data-aria-posinset=5 data-f=\ symbol=\ data-leveltext= data-list-defn-props={ 335552541:1,335559684:-2,335559685:720,335559991:360,469769226:symbol,469769242:[8226],469777803:left,469777804:,469777815:hybridmultilevel}=\ data-listid=2 role=listitem\u003eu003cp paraeid={37afb993-98e5-4c01-9bf1-507d08a94fa8}{85} paraid=921463723\u003eAbility to present a professional appearance in accordance with grooming and dress code standards.u0026nbsp;u003c/pu003eu003c/liu003eu003c/ulu003eu003cul role=list\u003eu003cli aria-setsize=-1 data-aria-level=1 data-aria-posinset=1 data-f=\ symbol=\ data-leveltext= data-list-defn-props={ 335552541:1,335559684:-2,335559685:720,335559991:360,469769226:symbol,469769242:[8226],469777803:left,469777804:,469777815:hybridmultilevel}=\ data-listid=2 role=listitem\u003eu003cp paraeid={37afb993-98e5-4c01-9bf1-507d08a94fa8}{94} paraid=652953051\u003eAbility to use a walkie-talkie and/or other communication devices to communicate with and stay in contact with other security personnel.u0026nbsp;u003c/pu003eu003c/liu003eu003c/ulu003eu003cp paraeid={37afb993-98e5-4c01-9bf1-507d08a94fa8}{105} paraid=2058455526\u003eu003cstrongu003eWorking Conditions and Physical Demands:u0026nbsp;u003c/strongu003eu003c/pu003eu003cul role=list\u003eu003cli aria-setsize=-1 data-aria-level=1 data-aria-posinset=2 data-f=\ symbol=\ data-leveltext= data-list-defn-props={ 335552541:1,335559684:-2,335559685:720,335559991:360,469769226:symbol,469769242:[8226],469777803:left,469777804:,469777815:hybridmultilevel}=\ data-listid=2 role=listitem\u003eu003cp paraeid={37afb993-98e5-4c01-9bf1-507d08a94fa8}{117} paraid=650928772\u003eMust be available to work all weekend games (Friday through Sunday) and day games played during the week (Monday through Thursday).u0026nbsp;u0026nbsp;u003c/pu003eu003c/liu003eu003c/ulu003eu003cul role=list\u003eu003cli aria-setsize=-1 data-aria-level=1 data-aria-posinset=1 data-f=\ symbol=\ data-leveltext= data-list-defn-props={ 335552541:1,335559684:-2,335559685:720,335559991:360,469769226:symbol,469769242:[8226],469777803:left,469777804:,469777815:hybridmultilevel}=\ data-listid=2 role=listitem\u003eu003cp paraeid={37afb993-98e5-4c01-9bf1-507d08a94fa8}{126} paraid=166474619\u003eMust be able to stand and walk for extended periods of time, usually 6-7 hours.u0026nbsp;u003c/pu003eu003c/liu003eu003cli aria-setsize=-1 data-aria-level=1 data-aria-posinset=2 data-f=\ symbol=\ data-leveltext= data-list-defn-props={ 335552541:1,335559684:-2,335559685:720,335559991:360,469769226:symbol,469769242:[8226],469777803:left,469777804:,469777815:hybridmultilevel}=\ data-listid=2 role=listitem\u003eu003cp paraeid={37afb993-98e5-4c01-9bf1-507d08a94fa8}{135} paraid=1165990598\u003eMust be able to navigate stairs.u0026nbsp;u003c/pu003eu003c/liu003eu003cli aria-setsize=-1 data-aria-level=1 data-aria-posinset=3 data-f=\ symbol=\ data-leveltext= data-list-defn-props={ 335552541:1,335559684:-2,335559685:720,335559991:360,469769226:symbol,469769242:[8226],469777803:left,469777804:,469777815:hybridmultilevel}=\ data-listid=2 role=listitem\u003eu003cp paraeid={37afb993-98e5-4c01-9bf1-507d08a94fa8}{142} paraid=1264677990\u003eMust be able to reach with hands and arms and use hands and fingers to handle objects and operate equipment necessary to perform primary duties.u0026nbsp;u003c/pu003eu003c/liu003eu003cli aria-setsize=-1 data-aria-level=1 data-aria-posinset=4 data-f=\ symbol=\ data-leveltext= data-list-defn-props={ 335552541:1,335559684:-2,335559685:720,335559991:360,469769226:symbol,469769242:[8226],469777803:left,469777804:,469777815:hybridmultilevel}=\ data-listid=2 role=listitem\u003eu003cp paraeid={37afb993-98e5-4c01-9bf1-507d08a94fa8}{159} paraid=1958426638\u003eMust be able to bend and lift objects necessary to perform primary duties.u0026nbsp;u003c/pu003eu003c/liu003eu003cli aria-setsize=-1 data-aria-level=1 data-aria-posinset=5 data-f=\ symbol=\ data-leveltext= data-list-defn-props={ 335552541:1,335559684:-2,335559685:720,335559991:360,469769226:symbol,469769242:[8226],469777803:left,469777804:,469777815:hybridmultilevel}=\ data-listid=2 role=listitem\u003eu003cp paraeid={37afb993-98e5-4c01-9bf1-507d08a94fa8}{170} paraid=1298295416\u003eMust be able to work in a variety of outdoor climates including extreme heat and cold, humidity, rain, and darkness.u0026nbsp;u003c/pu003eu003c/liu003eu003c/ulu003eu003cul role=list\u003eu003cli aria-setsize=-1 data-aria-level=1 data-aria-posinset=1 data-f=\ symbol=\ data-leveltext= data-list-defn-props={ 335552541:1,335559684:-2,335559685:720,335559991:360,469769226:symbol,469769242:[8226],469777803:left,469777804:,469777815:hybridmultilevel}=\ data-listid=2 role=listitem\u003eu003cp paraeid={37afb993-98e5-4c01-9bf1-507d08a94fa8}{177} paraid=1402691923\u003eMust be able to defend self or others, using minimal physical force if necessary, and only in accordance with corporate use of force policies.u0026nbsp;u003c/pu003eu003c/liu003eu003cli aria-setsize=-1 data-aria-level=1 data-aria-posinset=2 data-f=\ symbol=\ data-leveltext= data-list-defn-props={ 335552541:1,335559684:-2,335559685:720,335559991:360,469769226:symbol,469769242:[8226],469777803:left,469777804:,469777815:hybridmultilevel}=\ data-listid=2 role=listitem\u003eu003cp paraeid={37afb993-98e5-4c01-9bf1-507d08a94fa8}{194} paraid=183598574\u003eMust be able to communicate effectively in English, using proper grammar and vocabulary.u0026nbsp;u003c/pu003eu003c/liu003eu003c/ulu003eu003cp paraeid={37afb993-98e5-4c01-9bf1-507d08a94fa8}{203} paraid=1836629911\u003eu003cstrongu003eEducation and Experience:u0026nbsp;u003c/strongu003eu003c/pu003eu003cul role=list\u003eu003cli aria-setsize=-1 data-aria-level=1 data-aria-posinset=3 data-f=\ symbol=\ data-leveltext= data-list-defn-props={ 335552541:1,335559684:-2,335559685:720,335559991:360,469769226:symbol,469769242:[8226],469777803:left,469777804:,469777815:hybridmultilevel}=\ data-listid=3 role=listitem\u003eu003cp paraeid={37afb993-98e5-4c01-9bf1-507d08a94fa8}{215} paraid=1520657926\u003eMust possess a high school diploma or equivalent.u0026nbsp;u003c/pu003eu003c/liu003eu003c/ulu003eu003cul role=list\u003eu003cli aria-setsize=-1 data-aria-level=1 data-aria-posinset=1 data-f=\ symbol=\ data-leveltext= data-list-defn-props={ 335552541:1,335559684:-2,335559685:720,335559991:360,469769226:symbol,469769242:[8226],469777803:left,469777804:,469777815:hybridmultilevel}=\ data-listid=3 role=listitem\u003eu003cp paraeid={37afb993-98e5-4c01-9bf1-507d08a94fa8}{228} paraid=1234037355\u003eCurrent or previous experience in the fields of law enforcement, fire service, medical service, security, or military is preferred.u0026nbsp;u003c/pu003eu003c/liu003eu003c/ulu003e,

Company info

Sign Up Now - MiamiCrossing.com