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Job Details

Legal Intake Specialist

Location
Los Angeles, CA, United States

Posted on
Sep 23, 2020

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Legal Intake Specialist (Personal Injury)
The candidate will be fielding new client intakes via incoming phone calls / form submissions, drafting detailed client intakes, aiding in the decision-making process for client retention, and ensuring client retention. Will handle Spanish speaking clientele. In addition to the above-mentioned tasks of focus, the position may be required to handle other general administrative duties including fielding incoming telephone calls / receptionist duties, assist with request for medical records, scan and save documents, and perform data entry. Experience in the legal field preferred. Must have a willingness to learn, an attention to detail, and good communication skills. Must be able to convey professionalism, confidence and empathy on the phone. Must also be well-organized, tech savvy, and work well with others. Previous Experience in Personal Injury a huge plus. Previous customer service / inbound telesales / telemarketing a huge plus.

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