SeniorBridge Regional Branch Manager - Fairfield CT

Profile

Description

SeniorBridge is looking for a professional Branch Manager to lead, support and grow branches in the Northeast region. SeniorBridge is Humana's wholly-owned home care business acquired in 2012. At SeniorBridge, we're passionate about helping families and loved ones find solutions that make life better. We provide concierge care management, private duty nursing, and personal care assistance services to seniors.

The Branch Manager is responsible for managing resources and staff, developing and attaining sales goals, delivering exceptional customer service, and achieving branch growth.

Responsibilities

Branch Management is specifically responsible for one or more of the following: private pay, in home, or certified home health branches. Decisions are typically related to identifying and resolving complex technical and operational problems within department(s), and could lead multiple managers or highly specialized professional associates. Responsibilities include the following:


Develops and implements branches/ offices operational plan to meet budget, growth, and service goals
Creates and oversees branch office recruitment plan to hire, develop, manage, and retain qualified Associates
Collaborates with VP of Sales and Marketing to create and facilitate successful branch specific growth strategies, sales, and marketing plans
Actively networks and builds relationships within the branch service area to increase positive company visibility within the community, promote branch growth and cultivate recruitment pipelines
Directs all day-to-day operational functions; ensures that operational metrics are monitored and on target; analyzes regional trends with an eye to growth and expansion and proactively manages any variances from plan
Ensures customer-focused service, internal and external client satisfaction
Enhances and protects company's reputation, assets and good-standing in the community
Innovates and creates initiatives to enhance the company's reputation and growth
Performs other duties as assigned


Required Qualifications


Bachelor's degree or equivalent healthcare experience.
6 years progressive supervisory experience in homecare or related field
Proven sales or effective networking experience
Solid experience or professional contacts with community based organizations in the geographic market.
Proven ability to lead teams and build strong working relationships, internally and externally
Proficient with Microsoft applications: Outlook, Word, Excel, and PowerPoint
Proven understanding of financial processes, P&Ls, budget management and margins
Strong organizational and analytical skills; ability to balance multiple initiatives and prioritize workload


Preferred Qualifications


Master's degree preferred
Working knowledge of home care sales


Additional Information

As part of our hiring process for this opportunity, we will be using an exciting interviewing technology called Montage SMS Text/Voice Messaging to enhance our hiring and decision-making ability. Montage SMS Text/Voice Messaging allows us to quickly connect via Text messaging and gain valuable information from you pertaining to your relevant skills and experience at a time that is best for your schedule.

Alert: Humana values personal identity protection. Please be aware that applicants selected for leader review may be asked to provide a social security number, if it is not already on file. When required, an email will be sent from **** with instructions to add the information into the application at Humana's secure website.

Scheduled Weekly Hours

40

Company info

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