Engineer Supply Chain Systems Operations

Profile

**MEMBERS ONLY**SIGN UP NOW***.'s Technology, Product & Experience organization works at the intersection of media and technology. Our innovative teams are continually developing and delivering products that transform the customer experience. From creating apps like TVGo to new features such as the Talking Guide on the X1 platform, we work every day to make a positive impact through innovation in the pursuit of building amazing products that are enjoyable, easy to use and accessible across all platforms. The team also develops and supports our evolving network architecture, including next-generation consumer systems and technologies, infrastructure and engineering, network integration and management tools, and technical standards. Because our employees are our most valuable asset, we offer a flexible working environment to balance the need to work independently wherever you choose, with days that require collaboration at one of our offices. Our roles primarily reside inside or around one of our Tech Hubs (Philadelphia and surrounding suburbs, Denver, Austin, Silicon Valley, Washington DC/N. Virginia).

Job Summary

As an Engineer on the Enterprise Solution Supply Chain Operations team, you will be responsible for contributing and handling new innovations in project activities, while helping with fixing and resolving operational issues that handle supply chain processes across the company.

Job Description

About **MEMBERS ONLY**SIGN UP NOW***. ES Supply Chain Systems Operations

SCSOPS is a team within CXT Enterprise Solutions that is involved with the management efficiency. We are located in Philadelphia and Chennai, India, and is responsible for improving efficiency for retail, customer premise equipment, and other supply chain areas within **MEMBERS ONLY**SIGN UP NOW***..

The Supply Chain Systems Operations (SCSOPS) team is positioned between core infrastructure development teams and daily systems and business operations teams. We work with systems administrators, software engineers, and vendor teams to ensure the systems are performing at or above targeted goals. SCSOPS is a diverse collection of operational engineers and architects that reside both here and in other countries, and are passionate about setting the standard on how to implement and handle capabilities and process that are meant to improve operational excellence for supply chain.

In your role, you will help to bridge the gap between development and operations teams. This involves working with various teams to identify and trace defects to root cause, then implement capabilities to ensure the issue is resolved and supervised. You will also be working with some of the most creative minds in **MEMBERS ONLY**SIGN UP NOW***. to develop, implement, and lead scripts to automate the execution of capabilities, collect and report on data, advance to various operations teams for resolution, and even automate corrections to improve inventory accuracy for various business teams. Success in this role is characterized by low inventory variances, and improved transparency to inventory across the company for planning and product lifecycle management.


Ability to fix and repair all but the most sophisticated issues. Performs maintenance activities with a minimum of supervision and mentorship.

Leads technical outage bridges and engages appropriate resources to drive issues to closure.

Tracks and report operational workflows; maintains records of results and feedback. Analyzes data and metrics, identifies problem areas and provides practical insight.

Acts as a technical resource in projects and initiatives and ensures successful project implementation.

Chips in to design considerations for new products or architectural changes to existing products.

Analyses problems in design, configuration, data flow and data state within a highly sophisticated multi-product provisioning system.

Acts as an advocate for Engineering Operations procedures, policies and processes. Ensures projects and initiatives are adhering to Company standards.

Performs routine maintenance tests for designated areas of engineering and ensures all maintenance is accurately validated to minimize impact.

Provides training and mentorship to less authoritative team members.

Attains industry standard certifications and education.

Consistent exercise of independent judgment and discretion in matters of significance.

Regular, consistent and punctual attendance.

Other duties and responsibilities as assigned.


Requirements


Bachelor's degree in engineer, logistics, or a related field

2 - 3 years programming experience as a supply chain systems engineer in a similar industry

Experience with a variety of scripting languages including Python and JavaScript

Experience writing core programming languages such as Java or C/ C

Experience using JIRA/Rally or ServiceNow for tracking and management

Experience with CI/CD applications such as GitHub, Jenkins to handle application code

Understanding on how to scale applications depending on load

Knowledge of databases such as Oracle, SQL Server, Azure MySQL, Redis, MongoDB, PostgreSQL, Cassandra

Sophisticated proficiency in industry-related supply chain management software

In-depth knowledge of supply chain analytics and critical metric measurement

Extensive experience in supply chain analysis and optimization

Outstanding analytical, critical thinking, and problem-solving skills

Willing to take ownership of problems and see them through to resolution

Comfortable working in a fast-paced agile environment

Superb partnership and communication abilities

Strong interpersonal and time management skills


Disclaimer:


This information has been crafted to indicate the general nature and level of work performed by employees in this role. It is not crafted to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications.


**MEMBERS ONLY**SIGN UP NOW***. is an EOE/Veterans/Disabled/LGBT employer.

**MEMBERS ONLY**SIGN UP NOW***. is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other basis protected by applicable law.

Education

Bachelor's Degree

While possessing the stated degree is preferred, **MEMBERS ONLY**SIGN UP NOW***. also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.

Relevant Work Experience

5-7 Years

Base pay is one part of the Total Rewards that **MEMBERS ONLY**SIGN UP NOW***. provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, **MEMBERS ONLY**SIGN UP NOW***. provides best-in-class Benefits. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality - to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary (****on our careers site for more details.

Company info

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