Home Care Scheduler/ Field Supervisor

Profile

*ONLY experienced applicants will be reviewed*
High Point Home Care LLC is looking for an experienced home care Scheduler to work closely with administrators, to manage all caregivers to ensure state requirements under home care licensure and Medicaid regulations for new and current employees. The typical hours are Monday thru Friday from 8:00 AM to 5:00 PM.
The ideal candidate has minimally a high school diploma or GED and some previous experience in a similar or administrative role. Experience in a home care setting is preferred, and knowledge of Clear Care software is a plus. Must have a genuine desire to help others, possible on-call weekend shifts (daytime, if needed), strong organizational and multi-tasking skills, and proficiency with computers is a must.
High Point Home Care LLC is a equal opportunity employer and offers benefits such as, a CPR certification course, QMAP, admin course trainings, gas allowance, company phone and laptop, opportunities for bonus/raise throughout the year, complimentary employee resources along with health benefits.
RESPONSIBILITIES
Completes required training and hours allocation for all caregivers on a weekly basis
Tracks and minimizes all controllable training needs.
PRN (as needed/on call) on weekends if shifts are not filled.
Communicates staffing and availability needs to supervisor and works with scheduler for new hires.
Provides input on all performance reviews and possible wage increases for caregivers
Manages all required paperwork and records and prepares documentation (forms, reports, etc.) weekly.
Job Requirements
QUALIFICATIONS
Must have reliable transportation (non-negotiable)
Previous experience required.
Highly professional and dependable.
Excellent communication, customer service, including the ability to maintain composure under stress
Strong organization skills, able to multi-task, and can manage time to meet frequently changing deadlines in a fast-paced environment.
Proficient computer and internet skills.

Company info

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