Network Engineer II

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Network Engineer II
Category:
Information Technology
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Department:
Information Technology [ITD]
Locations:
Fairfield, CT
Posted:
Feb 22, 2023
Closes:
Open Until Filled
Type:
Exempt
Position ID:
159385
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About **MEMBERS ONLY**SIGN UP NOW***.:
As the second-largest independent Catholic university in New England, and one of the fastest-growing private doctoral institutions in the U.S., **MEMBERS ONLY**SIGN UP NOW***. is a national leader in shaping higher education for the 21st century. SHU offers nearly 90 undergraduate, graduate, doctoral and certificate programs on its Fairfield, Conn., campus. Sacred Heart also has a campus in Dingle, Ireland, and offers online programs. More than 10,000 students attend the University's nine colleges and schools: Arts & Sciences; Communication, Media & the Arts; Social Work; Computer Science & Engineering; Health Professions; the Isabelle Farrington College of Education & Human Development; the Jack Welch College of Business & Technology; the Dr. Susan L. Davis, R.N., & Richard J. Henley College of Nursing; and St. Vincent's College. Sacred Heart stands out from other Catholic institutions as it was established and led by laity. The contemporary Catholic university is rooted in the rich Catholic intellectual tradition and the liberal arts, and at the same time cultivates students to be forward thinkers who enact change-in their own lives, professions and in their communities. The Princeton Review includes SHU in its Best 388 Colleges-2023 Edition, and Best Business Schools-2023 Edition. Sacred Heart is home to the award-winning, NPR-affiliated radio station, WSHU, a Division I athletics program and an impressive performing arts program that includes choir, band, dance and theatre. ****View SHU's Faculty Experts Here
Job Description:
The successful candidate for this position will be able to administer and maintain network infrastructure for SHU data network.
Responsibilities Include:
Hardware Installation and Support: Maintain 4-hour response for 24/7 uptime on all networking components, and maintenance/development of early-warning systems.
Support and administer all network infrastructure, including: Fully switched network of over 143 IDF closets distributed via 10Gig/1Gig Ethernet.
15,000 hard-wired ports and 2,622 wireless 802.11n/ac/ax Access Points.
Remote campus locations: Bridgeport, Milford, Stamford etc. via MPLS, SD-WAN
Coordinate with ISPs for support and deploy DSL/Cable Internet at offsite locations.
Develop and enforce best practices standards for installation and deployment of access layer switch hardware.
Interact and manage outside contractors in support of wiring infrastructure.
Manage the network infrastructure and hardware install of new and renovated campus construction projects. Represent the Networking team in the construction process and enforce cabling/wireless installation standards.
Monitoring and Preventative Maintenance: Maintain service by performing daily, weekly, and monthly routine checks of switches, transmission equipment, power supplies, temperature control systems, fire suppression systems, emergency generators, circuits, connections, and miscellaneous equipment.
Documentation of entire network via Visio or similar mapping utilities.
Monitor and track network usage to prevent problems or problem users.
Monitor levels of switch and circuit utilization and adjust availability or control usage accordingly.
Customer Service: Assist Help Desk and Call Center in troubleshooting of data network infrastructure.
Responsible for ensuring high quality service to employees and resident student population.
Requirements:
Knowledge and Skills Needed:
In-depth knowledge of DNS, DHCP, VLANs, VPNs, TCP/IP, IPv4 subnet masking, required.
Experience troubleshooting hardware and software problems on switches, servers and workstations required. CCNA required; CCNP preferred.
Experience designing and deploying routers and switches.
Experience with wireless engineering. Experience with RADIUS (ISE preferred).
Experience with WLC.
Wireless network design and experience with 2.4Ghz and 5Ghz frequencies.
Experience troubleshooting wireless network problems.
Experience with 802.11g/n/ac/ax required.
Trouble isolation experience with Cisco and other networking equipment. Experience with DNA Center is a plus, SolarWinds is OK
Experience with communications traffic analysis, network management systems and interpretation of systems events. 2 years direct hands-on experience administering a LAN/WAN environment.
Demonstrated troubleshooting skills at Layers 1 through 4 of OSI model.
Knowledge of Cisco Core/Distribution/Access Layer model.
Administration of SNMP-based systems.
Experience reporting quantitative metrics, and concise explanation of data.
Ability to work 24 x 7 rotating schedule.
Strong interpersonal/interdepartmental communications skills needed.
Strong customer-service and queue-management skills preferred.
Knowledge of Active Directory and/or LDAP is a plus.
Position will be in contact at all time (via mobile devices), and to be available to work evenings and weekends in order to maintain system uptime.
Additional Information:
Statement of Personal & Organizational Responsibility for Inclusive Excellence
Inclusive Excellence is the recognition that our institution's success is dependent on how well we value, engage, and include the rich diversity of students, staff, faculty, administrators, alums, and surrounding community. It is a mastery of inclusion that fosters a consistent sense of belonging. Inclusive Excellence is aspirational and is the pillar that guides the mission, vision, and function of this unit.
To achieve Inclusive Excellence, our personal and organizational responsibilities are to:
Actively promote a collegial environment and consciously apply our mission and values to create a culture of inclusion and belonging; a safe space where all may thrive and succeed.
Participate in educational and developmental activities to increase awareness and competencies of issues related to diversity, equity, inclusion, and belonging; apply that understanding to guide your approach to all aspects of your job and the community as a whole.
Demonstrate that we are Stronger Together as described in the Office for Inclusive Excellence statements
Application Instructions:
Please apply online, faxes and emails will not be accepted. A cover letter is appreciated.
**MEMBERS ONLY**SIGN UP NOW***. is a space that respects and embraces differences, recognizes the unique contributions that individuals can make, and creates a community that maximizes the potential of all faculty and staff. As an equal opportunity employer, we encourage applications from qualified candidates who reflect the wider world in which we live.

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