Paralegal Manager

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Paralegal Manager
The candidate will be responsible for the management of paralegals firm-wide. The manager will work closely with the Director, Practice Management (Director), as well as the Attorney Development Managers, to help oversee work allocation, Paralegal performance and utilization. They will develop and execute training and orientation programs for paralegal and attorney team members, and will be responsible for recruiting and strategic workforce management at the paralegal level. The position involves contact with attorneys, administrators and paralegal staff members. Serve as primary point of contact for paralegals on day-to-day issues; escalate as appropriate. Conduct regular check-ins with paralegal team members to review productivity and professional development matters. Monitor paralegal workload to ensure projects are being handled by appropriate personnel at the appropriate level and to ensure workload is balanced across Business Units and offices. Collaborate with Attorney Development Managers (“ADMs”) & Business Unit Directors to ensure paralegals are meeting the needs of attorneys; confer with attorneys as necessary. Approve Workforce Central timecards. Manage overtime expense by checking Workday time entries against Intapp time entries for consistency; follow-up with paralegals regarding unallocated overtime. Monitor paralegal time entry to ensure compliance with time entry policy; address policy violations with paralegals. Conduct informational interviews as necessary. Monitor new matters and budget reports; collaborate with ADMs to develop proactive staffing of team members. Monitor productivity of paralegals and proactively address over or under-utilization. Collaborate with HR and other organizational departments to finalize orientation schedule for all new hires. Draft and distribute welcome e-mail. Collaborate with ADMs to secure first assignments. Provide paralegal team overview as part of orientation. Develop paralegal overview orientation materials 7+ years’ experience working as a paralegal in a large-firm setting are required. Experience mentoring & training junior paralegal team members are required. Bachelor’s degree is required.

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