Lead Production

Profile

Description

The Lead, Production produces of a wide range of print projects for external and internal audiences. The Lead, Production works on problems of diverse scope and complexity ranging from moderate to substantial.

Responsibilities

As a Lead for the Strategic Communications team, you will develop dynamic document solutions under the direction of the Build Team Director. The individual will work closely with product managers and Humana business units with the need to be receptive to feedback. Solutions could be complex in nature, cross-organizational in scope, and of significant importance to the organization's commitment to enhancing the consumer experience. Responsible for leading large scale technology initiatives related to Dialogue e.g., mainframe migration to cloud. Programming/page design competence is regarded as a fundamental skill for the position with an emphasis on proactive initiative and a persistent can-do attitude.

Required Qualifications


Bachelor's degree
Dynamic document creation with 7 year(s) of experience developing within the OT Exstream Dialogue, or other Customer Communication Management software. Driver file mapping and understanding of how to map variables to be used in document creation
Workflow and knowledge of document compositions, style sheets, variables, rules, functions, tables, and document flow to determine best approach for coding options
Desktop publishing knowledge
Detailed application analysis experience (unit testing)
Strong attention to detail and willingness to learn new technologies
Excellent written and verbal communication skills
Build automated document composition solutions in OT Exstream (document composition software) and be willing to take on increasingly complex tasks in putting together cohesive communication solutions
Ideate and produce page layout prototypes in rapid fashion
Incorporate solid graphic and information design in the construction of variable information communication products to build cohesive communications
Review requirements with business partners, providing feedback and/or comments, and troubleshoot any implementation issues; consulting on Technical Builds
Ability to work independently to monitor and troubleshoot observations and/or concerns related to dialogue development-to include researching issues/defects to determine root cause
Responsible for high-level, independent, decision-making
Leadership Experience
Project management experience
Must be passionate about contributing to an organization focused on continuously improving consumer experiences
Preferred Qualifications

Working experience in advanced tables, AFP/PDF output creation, PDF-Pass through, language layer, multi-language output creation and double-byte (DBCS) application creation experience highly desirable
Experience with other Customer Communication Management software such as Smart Communication is a plus
Adobe InDesign, Illustrator, Photoshop, Acrobat (we are not seeking graphic designers without programming skills)
The ability to think strategically, develop creative solutions using a variety of facts available, and synthesize findings on the go
Humana experience desirable
Five or more years of experience working as a proofreader is preferred


Additional Information

Scheduled Weekly Hours

40

Company info

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