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Programmer/Analyst-Customer Service

Location
Louisville, KS, United States

Posted on
Feb 23, 2021

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:,ActualValueFromSolar:null},{QuestionName:Job Description,AnswerValue:u003cspan style=font-size:12pt\u003eu003cspan style=font-family: times=\ new=\ roman,serif=\u003eu003cspan style=font-size:11.0pt\u003eu003cspan style=font-family: calibri,sans-serif=\u003eInteracts with internal clients to determine functional requirements or operating concerns at a conceptual level. Coordinates with more experienced personnel to fully outline needed steps to achieve desired results.u003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/spanu003eu003cbru003eu003cbru003eu003cspan style=font-size:12pt\u003eu003cspan style=font-family: times=\ new=\ roman,serif=\u003eu003cspan style=font-size:11.0pt\u003eu003cspan style=font-family: calibri,sans-serif=\u003eAssists in the development of user instructions, training procedures and other support requirements.u0026nbsp; Assists in the preparation and maintenance of system documentation.u0026nbsp; u003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/spanu003eu003cbru003eu003cbru003eu003cspan style=font-size:12pt\u003eu003cspan style=font-family: times=\ new=\ roman,serif=\u003eu003cspan style=font-size:11.0pt\u003eu003cspan style=font-family: calibri,sans-serif=\u003eAssists in preparing detailed specifications from which programs will be written.u0026nbsp; Designs, codes, tests, debugs document and maintains simple programs.u003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/spanu003eu003cbru003eu003cbru003eu003cspan style=font-size:12pt\u003eu003cspan style=font-family: times=\ new=\ roman,serif=\u003eu003cspan style=font-size:11.0pt\u003eu003cspan style=font-family: calibri,sans-serif=\u003eWorks on select phases of applications systems analysis and programming.u0026nbsp; Requires instruction and assistance on more complex tasks.u003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/spanu003eu003cbru003eu003cbru003eu003cspan style=font-size:12pt\u003eu003cspan style=font-family: times=\ new=\ roman,serif=\u003eu003cspan style=font-size:11.0pt\u003eu003cspan style=font-family: calibri,sans-serif=\u003eEnhance and support various Customer Service applications including: SAP Customer Information System, My Account customer website.u003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/spanu003eu003cbru003eu003cbru003eu003cspan style=font-size:12pt\u003eu003cspan style=font-family: times=\ new=\ roman,serif=\u003eu003cspan style=font-size:11.0pt\u003eu003cspan style=font-family: calibri,sans-serif=\u003eParticipates in the evaluation of hardware and software technologies.u003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/spanu003eu003cbru003eu003cbru003eu003cspan style=font-size:12pt\u003eu003cspan style=font-family: times=\ new=\ roman,serif=\u003eu003cspan style=font-size:11.0pt\u003eu003cspan style=font-family: calibri,sans-serif=\u003eEffectively communicates with clients, peers and departmental management in business matters inclusive of those with technical content.u0026nbsp; Blends technical and non-technical perspectives in verbal and written communications, focusing on the underlying business benefit and/or impact of proposed action.u003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/spanu003eu003cbru003eu003cbru003eu003cspan style=font-size:12pt\u003eu003cspan style=font-family: times=\ new=\ roman,serif=\u003eu003cspan style=font-size:11.0pt\u003eu003cspan style=font-family: calibri,sans-serif=\u003eFollows IT Service Management processes and may serve in the capacity of Change Advisory Board member. u003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/spanu003eu003cbru003eu003cbru003eu003cspan style=font-size:12pt\u003eu003cspan style=font-family: times=\ new=\ roman,serif=\u003eu003cspan style=font-size:11.0pt\u003eu003cspan style=font-family: calibri,sans-serif=\u003eProvides input for quality assurance review of projects assigned.u003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/spanu003eu003cbru003eu003cbru003eu003cspan style=font-size:12pt\u003eu003cspan style=font-family: times=\ new=\ roman,serif=\u003eu003cspan style=font-size:11.0pt\u003eu003cspan style=font-family: calibri,sans-serif=\u003eParticipates in a variety of departmental and corporate activities designed to enhance the incumbent’s knowledge of automation, communication, computing concepts, new technologies and the business.u003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/spanu003eu003cbru003eu003cbru003eu003cspan style=font-size:12pt\u003eu003cspan style=font-family: times=\ new=\ roman,serif=\u003eu003cspan style=font-size:11.0pt\u003eu003cspan style=font-family: calibri,sans-serif=\u003eParticipate in opportunities to work with various technologies and business areas.u003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/spanu003eu003cbru003eu003cbru003eu003cspan style=font-size:12pt\u003eu003cspan style=font-family: times=\ new=\ roman,serif=\u003eu003cspan style=font-size:11.0pt\u003eu003cspan style=font-family: calibri,sans-serif=\u003eAll other duties and projects as assigned. u003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/spanu003e,VerityZone:jobdescription,QuestionType:textarea,ActualValueFromSolar:null},{QuestionName:Requisition ID,AnswerValue:6613BR,VerityZone:autoreq,QuestionType:text,ActualValueFromSolar:null},{QuestionName:State,AnswerValue:Kentucky ,VerityZone:formtext31,QuestionType:single-select,ActualValueFromSolar:null},{QuestionName:Physical Effort,AnswerValue:Primarily sitting with some standing and walking.,VerityZone:formtext53,QuestionType:textarea,ActualValueFromSolar:null},{QuestionName:Preferred Qualifications,AnswerValue:u003cspan style=font-size:12pt\u003eu003cspan style=font-family: times=\ new=\ roman,serif=\u003eu003cspan style=font-size:11.0pt\u003eu003cspan style=font-family: calibri,sans-serif=\u003eExperience with SQL, object oriented programming, relational databases, performance optimization and web services.u003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/spanu003eu003cbru003eu003cbru003eu003cspan style=font-size:12pt\u003eu003cspan style=font-family: times=\ new=\ roman,serif=\u003eu003cspan style=font-size:11.0pt\u003eu003cspan style=font-family: calibri,sans-serif=\u003eKnowledge of ABAP, SAPUI5, OData Services, HTML5 and JavaScript development a plus.u003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/spanu003eu003cbru003eu003cbru003eu003cspan style=font-size:12pt\u003eu003cspan style=font-family: times=\ new=\ roman,serif=\u003eu003cspan style=font-size:11.0pt\u003eu003cspan style=font-family: calibri,sans-serif=\u003eA successful academic or work background indicating a demonstrated ability to absorb information, apply conceptual skills in practical applications, and achieve desired results in a highly technical, operating environment. Ability to effectively deal with the rapid technological and business change while maintaining enthusiasm and displaying sound judgment and common sense. u003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/spanu003eu003cbru003eu0026nbsp;,VerityZone:formtext55,QuestionType:textarea,ActualValueFromSolar:null},{QuestionName:Work Conditions,AnswerValue:u003cspan style=font-size:12pt\u003eu003cspan style=font-family: times=\ new=\ roman,serif=\u003eu003cspan style=font-size:11.0pt\u003eu003cspan style=font-family: calibri,sans-serif=\u003eNormal office environment with some visits to field locations.u003c/spanu003eu003c/spanu003eu003c/spanu003eu003c/spanu003e,VerityZone:formtext52,QuestionType:textarea,ActualValueFromSolar:null},{QuestionName:Required Education u0026 Experience,AnswerValue:u003cspan style=font-size:11.0pt\u003eu003cspan style=font-family: calibri,sans-serif=\u003eBacheloru0027s degree in computer science, engineering, or related discipline.u0026nbsp; Zero years of work experience, or an equivalent combination of education and experience on a year-for-year basis, is required.u003c/spanu003eu003c/spanu003e,VerityZone:formtext56,QuestionType:textarea,ActualValueFromSolar:null},{QuestionName:Address,AnswerValue:220 W Main Street,VerityZone:formtext41,QuestionType:text,ActualValueFromSolar:null},{QuestionName:City,AnswerValue:Louisville,VerityZone:formtext42,QuestionType:text,ActualValueFromSolar:null},{QuestionName:Job Function,AnswerValue:Information Technology ,VerityZone:formtext18,QuestionType:single-select,ActualValueFromSolar:null},{QuestionName:Position Purpose,AnswerValue:u003cspan style=font-size:11.0pt\u003eu003cspan calibri=\ style=font-family:\u003eUnder immediate supervision, assists in the support and delivery of information technology, providing quality, cost-effective and timely solutions. 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