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Job Details

Tech Intern - BSD Digital Self Service Intern TPX

Location
Philadelphia, PA, United States

Posted on
Oct 29, 2022

Apply for this job






Profile

**MEMBERS ONLY**SIGN UP NOW***. Business offers technology solutions ranging from Ethernet, internet, and WiFi connectivity to voice, television, and managed Enterprise solutions to power businesses of all sizes to perform better. From small businesses to mid-market and large Enterprise organizations, **MEMBERS ONLY**SIGN UP NOW***. Business serves business customers across the country. Powered by an advanced, Gig-speed network and backed by 24/7 technical support, **MEMBERS ONLY**SIGN UP NOW***. Business is one of the largest contributors to the growth of **MEMBERS ONLY**SIGN UP NOW***. Cable. The organization is the nation's largest cable provider to small and mid-size businesses and has emerged as a force in the Enterprise market, recognized by leading industry associations as one of the fastest growing provider of Ethernet services.

Job Summary

This job code is to be used for internships and co-ops. It is not to be used for temporary or contract workers.

Job Description

**MEMBERS ONLY**SIGN UP NOW***. Internship Program

Discover opportunities designed to set your career in motion- Our 11-week summer program will help you cultivate meaningful relationships, develop strong interpersonal and business skills, gain exposure to the day-to-day operations of a Fortune 40 media and technology company, and receive mentorship opportunities to expand your professional network.

TPX Overview

What organization will you be a part of?

**MEMBERS ONLY**SIGN UP NOW***.'s Technology, Product & Experience (TPX) organization works at the intersection of media and technology. Our innovative teams are continually developing and delivering products that transform the customer experience. From creating apps like Active Core to new versions of mission critical applications such as the My Account, Payment, and Billing, we work every day to make a positive impact through innovation in the pursuit of building amazing products that are enjoyable, easy to use and accessible across all platforms. The team also develops and supports our evolving network architecture, including next-generation Business systems and technologies, infrastructure and engineering, network integration and management tools, and technical standards.

Intern Job Description

Are you passionate about sustainability and technology? Do you want a realistic job preview where your contribution matters? Do you want exposure to Fortune 500 standards and code reviews with experienced technicians who want you to learn? Do you look for ways to use what you were taught to help customers use our technologies to modernize their approach to the Marketplace?

As a member of the Self Service team you will have opportunities to contribute as a full member of the team with accountability for assignments and real transparency into the requirements and an embedded business partner to give you the big picture.

Who will the intern work with?

The My Account teams are self managed and have a full time scrum master and product owner to provide guidance and remove obstacles. Our department also has innovative software architects who are enabling the team to implement push technologies and a micro service architecture that will truly democratize the development process. By working modularly with small lots any team member can make meaningful changes on their own and see them go to production in days to weeks instead of months. We also have solution designers who put developers in positions where they can win while challenging themselves and having autonomy to innovate with the technology provided.

What are some interesting problems the intern will work on?

Interns will learn how to properly start off a development effort, how to manage software versioning, how to manage development time while working on multiple deliverables with differing priorities. Interns will learn how to effectively communicate with peers, leaders, and business partners. They will also learn how to recover from mistakes and to apply corrective action that leads to learning for all involved. There is a marked difference between developing software in an educational setting and creating deliverables in a real position. The intern will learn to focus and understand the ability they have to impact business outcomes just by doing something that they love.

Where can this intern make an impact?

Self Service that works seamlessly with mobility devices and with AI overlays is the future of customer service. The up and coming cohort of business leaders and their staffs are used to doing business digitally and expect premium services to have at least equivalent technologies to the providers that they use every day to live their personal lives. While we will always have a care center, our product is evolving to customize itself to the business consumer in advance of their inquiries.

Job Responsibilities

Intern responsibilities include but are not limited to:


Participate in all Agile ceremonies and collectively decide on scope and deliverables for each development interval

Perform (initially) sustained engineering software updates to address the current applications and bug fix new applications

Perform new development via co programming with our junior to midrange engineers.

Work with Quality Engineers to understand what is being delivered including the context within which the change is relevant.

Provide care for deliverables after implementation (warranty period) via monitoring software tailoring (where warranted)


Preferred Skills


Software Engineering with a procedural language (React , Java, C#, Python, CSS)

Good written and verbal communication skills

Flexibility and poise

Debugging

Curiosity


Minimum Qualifications and Eligibility Requirements


Currently pursuing a Bachelor's degree from a United States-based college or university

Rising Junior or Rising Senior with an anticipated graduation date of December 2023, Spring 2024, December 2024 or Spring 2025.

Returning to degree-program (for at least a semester) after the completion of the summer internship

Authorized to work in the United States with no current or future sponsorship needs

Available to work 40 hours per week over the course of the summer program

Recommended GPA: 3.0 (candidates will be evaluated on overall skills, education, and experience)

**MEMBERS ONLY**SIGN UP NOW***. is an Affirmative Action/EEO employer M/F/D/V


**MEMBERS ONLY**SIGN UP NOW***. is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other basis protected by applicable law.

Relevant Work Experience

0-2 Years

Salary:

Base Pay: $32.00

Base pay is one part of the Total Rewards that **MEMBERS ONLY**SIGN UP NOW***. provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, **MEMBERS ONLY**SIGN UP NOW***. provides best-in-class Benefits. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality - to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary (****on our careers site for more details.

Company info

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