Salesforce Administrator

Profile

Salesforce Administrator
Duties: Serves as primary system administrator for the Litify/Salesforce environment with over 150 users and multiple department-specific platforms. Coordinate the evaluation, scope, and completion of new development requests. Design and develop standard and custom components in the Lightning framework. Proactively identify opportunities to build scalable solutions. Analyze complex systems and troubleshoot system issues and fixing bugs. Understand company demands and translate into design specifications through Salesforce platform knowledge. Effectively serve as liaison between firm users, vendors, and Litify development team, leveraging knowledge base to increase efficiency. Develop customized solutions within the salesforce platform. Manage ongoing Litify-related projects to ensure appropriate priority is given to assignments. Ongoing testing of stability and functionality of Litify application. Maintain security and integration of application software. Handle administrative functions, including user account maintenance, reports and dashboards, workflows and other routine tasks. Complete regular internal system audits and prepare for timely upgrades. Manage saleforce.com data feeds and other integrations. Work with management team to establish suitable processes to support administrative, development, and change management activities. Assist with training of new users and grow the Litify skill set across the firm. Work independently with user groups to define and document development requirements. Develop training module for new hire onboarding purposes.

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