Sales Support Administration REMOTE

Profile

Description

The Sales Support Representative 3 provides timely and effective sales administrative support to assist with the acquisition or retention of agents. The Sales Support Representative 3 performs advanced administrative/operational/customer support duties that require independent initiative and judgment. May apply intermediate mathematical skills.

Responsibilities

The Sales Support Representative 3 creating and maintaining agents performance metrics. Makes standard calculations to accurately compile and report training and performance statistics. Answers agent internal inquiries. Communicates with staff from other areas in the organization to confirm the status of training and resolve complaints. Maintains up-to-date training and agent records. Decisions are typically focused on methods, tactics and processes for completing administrative tasks/projects. Regularly exercises discretion and judgment in prioritizing requests and interpreting and adapting procedures, processes and techniques, and works under limited guidance due to previous experience/breadth and depth of knowledge of training administrative processes and organizational knowledge.

Required Qualifications


1 - 3 years of experience in sales training, marketing, or related field
Proficient in Microsoft Word, PowerPoint, and Outlook
Expert knowledge with Excel/SharePoint
Must be passionate about contributing to an organization focused on continuously improving consumer experiences


Preferred Qualifications


Associates or Bachelor's Degree.
1 or more years of leadership experience
Healthcare industry experience.


Scheduled Weekly Hours

40

Company info

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