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CUSTOMER SERVICE MANAGER - Southern MD/DC

Location
Washington, DC, United States

Posted on
Jul 11, 2020

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:text,ActualValueFromSolar:null},{QuestionName:Auto req ID,AnswerValue:13494BR,VerityZone:autoreq,QuestionType:text,ActualValueFromSolar:null},{QuestionName:Job Description,AnswerValue:u003cdiv dir=ltr style=text-align: center;\u003eu003cstrongu003eu003cspan style=FONT-FAMILY: Arial; COLOR: #333333\u003eu003cfont style=font-size:14px;\u003eu003cfont style=font-size:16px;\u003eGiant Food is now hiring Assistant Store Managersu003cbru003efor our storesu0026nbsp;in Southern MD and Washington DC. u0026nbsp;u0026nbsp;u003c/fontu003eu003c/fontu003eu003c/spanu003eu003c/strongu003eu003c/divu003eu003cbru003eu003cstrongu003eu003cspan style=FONT-FAMILY: Arial; COLOR: #333333\u003eEXPERIENCED BIG BOX SUPERMARKET MANAGERS AND ASSISTANT MANAGERS ARE ENCOURAGED TO APPLYu003c/spanu003eu003c/strongu003eu003co:pu003eu003c/o:pu003eu003cp class=MsoNormal dir=ltr\u003eu003cstrongu003eu003cspan style=FONT-FAMILY: Arial; COLOR: #333333\u003eWe are looking for proven leaders with an entrepreneurial spirit and a passion for customer service and driving sales to join our management teamu003c/spanu003eu003c/strongu003eu003cspan style=FONT-FAMILY: Arial; COLOR: #333333\u003e.u0026nbsp;u0026nbsp;u003co:pu003eu003c/o:pu003eu003c/spanu003eu003c/pu003eu003cp class=MsoNormal dir=ltr\u003eu003cspan style=FONT-FAMILY: Arial; COLOR: #333333\u003eKEY RESPONSIBILITIES INCLUDE BUT ARE NOT LIMITED TO:u003c/spanu003eu003cbru003eu003cspanu003eu003cspanu003eu0026nbsp;u003c/spanu003eu003c/spanu003eu003cbru003eOverall management responsibilities for the day to day total store operation including customer service, training and development of all store associates, labor management, cash and inventory control, asset protection, shrink, store conditions, and performance management.u003cspanu003eu0026nbsp;u003c/spanu003eu003c/pu003eu003cul dir=ltr\u003eu003cliu003eu003cspan style=FONT-FAMILY: Arial; COLOR: #333333\u003ePlan, implement, and follow-up on weekly sales programs.u003c/spanu003eu003c/liu003eu003cliu003eu003cspan style=FONT-FAMILY: Arial; COLOR: #333333\u003eManage, control, and track store payroll and budget.u003c/spanu003eu003c/liu003eu003c/ulu003eu003cp dir=ltr\u003eu003c/pu003eu003cul dir=ltr style=MARGIN-TOP: 0in type=disc\u003eu003cli class=MsoNormal style=COLOR: #333333; mso-line-height-alt: 11.25pt; tab-stops: list .5in; mso-list: l0 level1 lfo1\u003eu003cspan style=FONT-FAMILY: Arial\u003eExecute strategic plan through active engagement of store associates and department managers. u003co:pu003eu003c/o:pu003eu003c/spanu003eu003c/liu003eu003cli class=MsoNormal style=COLOR: #333333; mso-line-height-alt: 11.25pt; tab-stops: list .5in; mso-list: l0 level1 lfo1\u003eu003cspan style=FONT-FAMILY: Arial\u003eConduct store tours to evaluate store conditions and react accordingly. u003co:pu003eu003c/o:pu003eu003c/spanu003eu003c/liu003eu003cli class=MsoNormal style=COLOR: #333333; tab-stops: list .5in; mso-list: l0 level1 lfo1\u003eu003cspan style=FONT-FAMILY: Arial\u003eManage total store hiring process and personnel/time and attendance procedureu003co:pu003eu003c/o:pu003eu003c/spanu003eu003c/liu003eu003c/ulu003eu003cp align=center class=MsoNormal dir=ltr style=TEXT-ALIGN: center\u003eu003cspan style=FONT-FAMILY: Arial; COLOR: #333333\u003eMake a difference, enjoy your work, and lead the way at Giant!u003co:pu003eu003c/o:pu003eu003c/spanu003eu003c/pu003eu003cp class=MsoNormal dir=ltr\u003eu003cspan style=FONT-FAMILY: Arial; COLOR: #333333; mso-bidi-font-size: 8.5pt\u003eu003co:pu003eu003c/o:pu003eu003c/spanu003eu003c/pu003e,VerityZone:formtext38,QuestionType:textarea,ActualValueFromSolar:null},{QuestionName:Job Status,AnswerValue:Full-Time (40 Hours),VerityZone:formtext59,QuestionType:checkbox,ActualValueFromSolar:null},{QuestionName:FLSA,AnswerValue:Exempt ,VerityZone:formtext40,QuestionType:single-select,ActualValueFromSolar:null},{QuestionName:Posting Title,AnswerValue:Assistant Store Manager,VerityZone:formtext43,QuestionType:text,ActualValueFromSolar:null},{QuestionName:Department Name,AnswerValue:Store Management,VerityZone:formtext39,QuestionType:single-select,ActualValueFromSolar:null},{QuestionName:City,AnswerValue:Washington ,VerityZone:formtext41,QuestionType:single-select,ActualValueFromSolar:null},{QuestionName:State,AnswerValue:District of Columbia,VerityZone:formtext42,QuestionType:single-select,ActualValueFromSolar:null},{QuestionName:Job Category,AnswerValue:Operations,VerityZone:formtext44,QuestionType:single-select,ActualValueFromSolar:null},{QuestionName:Essential Skills,AnswerValue:u003cbru003eu003cspanu003eu0026nbsp;u003c/spanu003eu003cspan style=FONT-FAMILY: Arial; COLOR: #333333\u003ePREFERRED QUALIFICATIONS:u003c/spanu003eu003cspan style=FONT-FAMILY: Arial; COLOR: #333333\u003eu0026nbsp;u003c/spanu003eu003cul dir=ltr style=MARGIN-TOP: 0in type=disc\u003eu003cli class=MsoNormal style=COLOR: #333333; mso-line-height-alt: 11.25pt; tab-stops: list .5in; mso-list: l1 level1 lfo2\u003eu003cspan style=FONT-FAMILY: Arial; mso-bidi-font-size: 8.5pt\u003eStore management experience and/or Assistant Store Management experience, including experience in a perishable, grocery, and/or big box retail store, is strongly preferred.u0026nbsp; u0026nbsp;u0026nbsp;u003c/spanu003eu003c/liu003eu003cli class=MsoNormal style=COLOR: #333333; mso-line-height-alt: 11.25pt; tab-stops: list .5in; mso-list: l1 level1 lfo2\u003eu003cspan style=FONT-FAMILY: Arial\u003eMust have experience managing people, multi-departments, and store/unit.u003c/spanu003eu003c/liu003eu003cli class=MsoNormal style=COLOR: #333333; mso-line-height-alt: 11.25pt; tab-stops: list .5in; mso-list: l1 level1 lfo2\u003eu003cspan style=FONT-FAMILY: Arial\u003eMust be able to demonstrate proficiency with scheduling, retail front-end/office management, ordering, inventory management, payroll administration, Pu0026amp;L analysis, project management, and human resource management.u003c/spanu003eu003c/liu003eu003cli class=MsoNormal style=COLOR: #333333; mso-line-height-alt: 11.25pt; tab-stops: list .5in; mso-list: l1 level1 lfo2\u003eu003cspan style=FONT-FAMILY: Arial\u003eMust be willing/able to work required retail hours, travel and take assignment throughout the Greater Baltimore area.u003c/spanu003eu003c/liu003eu003cli class=MsoNormal style=COLOR: #333333; mso-line-height-alt: 11.25pt; tab-stops: list .5in; mso-list: l1 level1 lfo2\u003eu003cspan style=FONT-FAMILY: Arial\u003eBusiness related Bacheloru0027s Degree preferred, but not required.u003c/spanu003eu003c/liu003eu003cli class=MsoNormal style=COLOR: #333333; mso-line-height-alt: 11.25pt; tab-stops: list .5in; mso-list: l1 level1 lfo2\u003eu003cspan style=FONT-FAMILY: Arial\u003eKnowledge of employment law, interviewing techniques and procedures, and general retail hiring practices.u003c/spanu003eu003c/liu003eu003cli class=MsoNormal style=COLOR: #333333; mso-line-height-alt: 11.25pt; tab-stops: list .5in; mso-list: l1 level1 lfo2\u003eu003cspan style=FONT-FAMILY: Arial\u003eExcellent communication, interpersonal, leadership/team building and organizational skills.u003c/spanu003eu003c/liu003eu003cli class=MsoNormal style=COLOR: #333333; mso-line-height-alt: 11.25pt; tab-stops: list .5in; mso-list: l1 level1 lfo2\u003eu003cspan style=FONT-FAMILY: Arial\u003eMust be willing to comply with all Giant Food policies, and meet/exceed standards.u0026nbsp;u003c/spanu003eu003c/liu003eu003c/ulu003eu003cul dir=ltr style=MARGIN-TOP: 0in type=disc\u003eu003cli class=MsoNormal\u003eu003cbru003eu003cspan style=FONT-FAMILY: Arial; COLOR: #333333; mso-bidi-font-size: 8.5pt\u003eBENEFITS:u003cbru003eWe offer a very competitive comprehensive benefit package to our management associates including excellent starting pay with credit for experience; regularly scheduled wage increases, company paid medical, dental, vision, and prescription plans; paid vacations and holidays; tuition reimbursement programs; 401(K) savings plan with company contributions/match; manager reward and recognition program. All management positions are bonus eligible!u003c/spanu003eu003cspan style=FONT-FAMILY: Arial; COLOR: #333333\u003eu0026nbsp;u003c/spanu003eu003c/liu003eu003c/ulu003eu003cp align=center class=MsoNormal dir=ltr style=TEXT-ALIGN: center; MARGIN-LEFT: 0.25in\u003eu003cspan style=FONT-FAMILY: Arial; COLOR: #333333; mso-bidi-font-size: 8.5pt\u003eTEAMWORK, QUALITY PRODUCTS, AND EXCELLENT CUSTOMER SERVICE MAKE US THE MARKET LEADER.u003c/spanu003eu003cspan style=FONT-FAMILY: Arial; COLOR: #333333\u003eu0026nbsp;u003c/spanu003eu003c/pu003eu003cp align=center class=MsoNormal dir=ltr style=TEXT-ALIGN: center; MARGIN-LEFT: 0.25in\u003eu003cspan style=FONT-FAMILY: Arial; COLOR: #333333; mso-bidi-font-size: 8.5pt\u003eOUR ASSOCIATES MAKE US GIANT.u0026nbsp; u0026nbsp;u003c/spanu003eu003cspan style=FONT-FAMILY: Arial; mso-bidi-font-family: u0027Times New Romanu0027\u003eu003co:pu003eu003c/o:pu003eu003c/spanu003eu003c/pu003e,VerityZone:formtext47,QuestionType:textarea,ActualValueFromSolar:null},{QuestionName:Experience,AnswerValue:2-4 years ,VerityZone:formtext49,QuestionType:single-select,ActualValueFromSolar:null}],GQId:2325,isGQResponsive:true,isActive:true,isSocialReferralJobRestricted:false,localeId:1033,AutoOptionalReqId:13494BR,Title:CUSTOMER SERVICE MANAGER - Southern MD/DC,JobSiteId:5084,Link:****{Responsive_AdvancedCSS: \,Responsive_BackgroundColor: #ffffff,Responsive_BackgroundImage: ****#000000,Responsive_BaseFontFamily: \u0027Helvetica Neueu0027, Helvetica, Arial, sans-serif,Responsive_BaseFontSize: 16px,Responsive_ButtonBackgroundColor: #6EB43F,Responsive_CompiledCSS: /* remember to define focus styles! */input,select,.control,.ui-selectmenu-button,textarea,.pseudocheckbox,.pseudoradio,.controlWrapper,.textAreaWrapper,.lightBorder,.themed .ui-selectmenu-button,.ui-state-default { border-color: #000000;}.baseFontColor { color: #000000;}.baseColorPalette { background-color: #ffffff; 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COLOR: #333333\\u003eKEY RESPONSIBILITIES INCLUDE BUT ARE NOT LIMITED TO:u003c/spanu003eu003cbru003eu003cspanu003eu003cspanu003eu0026nbsp;u003c/spanu003eu003c/spanu003eu003cbru003eOverall management responsibilities for the day to day total store operation including customer service, training and development of all store associates, labor management, cash and inventory control, asset protection, shrink, store conditions, and performance management.u003cspanu003eu0026nbsp;u003c/spanu003eu003c/pu003eu003cul dir=\ltr\\u003eu003cliu003eu003cspan style=\FONT-FAMILY: Arial; COLOR: #333333\\u003ePlan, implement, and follow-up on weekly sales programs.u003c/spanu003eu003c/liu003eu003cliu003eu003cspan style=\FONT-FAMILY: Arial; COLOR: #333333\\u003eManage, control, and track store payroll and budget.u003c/spanu003eu003c/liu003eu003c/ulu003eu003cp dir=\ltr\\u003eu003c/pu003eu003cul dir=\ltr\ style=\MARGIN-TOP: 0in\ type=\disc\\u003eu003cli class=\MsoNormal\ style=\COLOR: #333333; mso-line-height-alt: 11.25pt; 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