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Job Details

Employee Relations Manager

Experience
7 yrs required

Location
Chicago, IL, United States

Posted on
Sep 25, 2020

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Profile

Employee Relations Manager
The candidate will collaborate with and influence field operations and human resources managers; analyze multiple levels of employee and partner feedback to identify risks and gaps; create, audit, and sustain positive workplace relations programs; and design and conduct positive workplace relations training that drives best practices. Will work reactively on crisis-oriented situations that typically can only be successfully addressed under severe time constraints. Work reactively on employee and labor relations issues that may arise at a single site, within a specific geographic region, or network-wide. Report to the Operations Human Resources group at the company. Apply employee and labor relations expertise to successfully identify trends, gaps, and challenges. Execute solution-focused strategies and programs to mitigate risks. Work reactively on crisis-oriented partner issues under extreme time limitations while exercising excellent judgment. Independently own large-scale, network-wide projects delivered on time that improve frontline partner experience. Rapidly produce high-quality written communications that concisely analyze problems and recommends solutions; and design and deliver highly-engaging training sessions. Build constructive relationships with critical stakeholders to share information and influence change. Work independently with minimal supervision, in ambiguous situations, and persevere over internal and external barriers to drive resolutions. Launch and manage sustainable mechanisms for entire networks.

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