Software Engineer L2 - Email Platform

Profile

Because you belong at Twilio.
The Who, What, Why and Where
Twilio is growing rapidly and seeking a Full Stack Software Engineer to be a key contributor for our Customer Lifecycle Engineering team, where you will develop features that impact all points in the customer lifecycle. You will use modern programming languages and technologies, including Go, React, Redux, Cypress, and AWS cloud infrastructure. The person in this role will bring with them the passion to develop against complex backend services, build against and develop openAPI specs, and support front end and back end development needs.
The Customer Lifecycle group works closely with our accounts and billing teams to build and maintain user workflows that support and improve the experience for our customers.
Who?
Twilio is looking for a Full Stack Software Engineer who lives
the Twilio Magic
. This role requires demonstrated understanding of web development techniques.
Must haves:
3 years
of Full Stack engineering experience, developing and maintaining large scale web applications.
Experience building front end components with React or similar frameworks and
strong proficiency in JavaScript or TypeScript
including concepts like asynchronous programming, closures and types
HTML/CSS experience, including concepts like layout, specificity, cross browser compatibility, and accessibility
Demonstrated track record of delivering highly interactive, engaging, single page applications that are usable, performant, and supportable.
Experience with highly-available applications in a modern programming language (Ruby, Go, Python, Java, or C ).
Familiarity with cloud computing and integrating with APIs.
Experience with end-to-end testing solutions (e.g. Jest, Cypress, Selenium).
Bachelor's degree in Computer Science, Engineering or a related field, or equivalent training, fellowship, or work experience.
Nice to haves:
Expert OO experience and software engineering expertise (coding, automated tests, profiling, monitoring, etc).
Experience working with MySQL or other relational databases.
Experience with browser APIs (REST, GraphQL, GRPC, and Protobuf) and optimizing front end performance.
Knowledge of continuous deployment techniques, client-side bundling with webpack, and deployment infrastructure (e.g. CDNs, edge functions, etc.).
Strong interest in testing using Jest and Cypress.
Comfortable in linux and Mac environments.
Experience working on internal tools and content management systems.
How You Work:
You like to get things done. You are a team player, collaborative, humble, curious, and comfortable with rapid change and uncertainty.
Collaborative: Able to take ideas from many different sources and work with a team towards consensus.
Independent: Ask questions when something doesn’t make sense, and take ownership of initiatives in an organized fashion.
Communicative: Communicate clearly and concisely, orally and in writing.
Growth-minded: Eager and open to learn and evolve quickly.
Self-structured: Strong ability to work independently and efficiently, prioritize multiple tasks, and execute reliably.
What?
As a Full Stack Software Engineer, you will live the Twilio Magic values:
WRITE IT DOWN: Document technology decisions and implementations.
WEAR THE CUSTOMER’S SHOES - Support our customers through your direct work and implementation of user experience and user interactions.
BE AN OWNER & BE BOLD: Lead or assist in all aspects of technology decisions, including strategy, efficiencies, open source offerings, and integration details.
EMPOWER OTHERS: Interact extensively across all functional teams within Twilio and encourage collaborative solutions.
NO SHENANIGANS: Ensure the consistent exercise of appropriate judgment and transparency in all your communications and interactions.
Why?
The Customer Lifecycle team is central to Twilio's continued growth. We work closely with stakeholders and product teams to design and implement the infrastructure for all customer activities on our system. This includes everything from sign-up/sign-in to billing and account management.
Twilio is a company that is empowering the world’s developers with modern communication in order to build better applications. Twilio is truly unique; we are a company committed to your growth, your learning, your development, and your entire employee experience. We only win when our employees succeed and we're dedicated to helping you develop your strengths. We have a cultural foundation built on diversity, inclusion, and innovation and we want you and your ideas to thrive at Twilio.
Where?
We employ diverse talent from all over the world and we believe great work can be done anywhere. Around the world, Twilio offers benefits and perks to support the physical, financial, and emotional well being of you and your loved ones. No matter where you are based, you will experience a company that believes in small teams for maximum impact; seeks well-rounded talent to ensure a full perspective on our customers’ experience, understands that this is a marathon, not a sprint; that continuously and purposefully builds an inclusive culture that empowers everyone to do their best work and be the best version of themselves.
In accordance with applicable law, the following represents Twilio's reasonable estimate of the range of possible compensation for this role if hired in Colorado.
Please note that this information is provided for those hired in Colorado only, and this role is open to candidates outside of Colorado as well.
Salary:
Denver/Boulder Metro:
$90,752 - $113,440
Rest of Colorado:
$79,408 - $99,260
An overview of Twilio’s benefits offered is listed below:
Twilio is committed to delivering a comprehensive benefits program that provides support needed for you and your loved ones. It’s likely that you don’t think about benefits every day; however, they are an important component of your total compensation, and we want you to understand the options available to you so that you can make the most of your benefit dollars. At the time of this posting, this role is eligible to participate in the following benefits, which Twilio reserves the right to modify at any time for any reason in accordance with applicable law:
Healthcare Insurance and Leave
Prescription Drug
Dental
Vision
Flexible Spending and Health Savings Accounts
Leave programs for all of life’s moments: maternity, parental/bonding, as well medical leave to care for yourself or a loved one
Financial Benefits
Short and Long Term Disability Insurance
Life and Accidental Death & Dismemberment Insurance
401(k) Retirement Savings Plan with a match
Reimbursement Programs & Stipends
$65 per month work-from-home stipend
Up to $50 per month for wellness expenses and activities
Up to $30 per month to use towards books/eBooks

Company info

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