Senior Learning Design Professional Medicaid National Operations

Profile

Description

Humana Healthy Horizons is seeking a Senior Learning Design Professional who will use instructional design, cognitive psychology and adult learning theory to determine the appropriate solution to a knowledge or performance gap. The Senior Learning Design Professional work assignments involve moderately complex to complex issues where the analysis of situations or data requires an in-depth evaluation of variable factors.

Responsibilities

The Senior Learning Design Professional will analyze and organize content, design best-in-class solutions, and write storyboards, scripts, performance support, mobile learning and manuals to ensure success for associates and meet learning needs.


Designs and analyzes learning needs and partner with subject matter experts across the organization to provide input for course curriculum.
Writes effective learning objectives and coordinates performance assessments to measure training effectiveness.
Ensures course materials are current and relevant to training needs, along with tracking and analyzing training programs effectiveness.
Provides consultation, feedback, instructions and partners with stakeholders across the enterprise.
Utilizes social media and collaborative tools to design and facilitate virtual learning.
Partners and uses consultative skills to assess project scope and conduct needs analysis with stakeholders.
Collaborates with leadership to influence and assist in the execution of department's strategy.
Exercises considerable latitude in determining objectives and approaches to assignments.


Required Qualifications


Bachelor's Degree or equivalent work experience.
3 or more years of training or learning development experience.
Proficiency in Microsoft Office applications including Outlook, PowerPoint, Visio and Adobe PDF.
Experience with Articulate, Articulate Storyline and/or Captivate.
Experience with learning strategies and adult learning theories.
Understanding of curriculum design and adult learning principles.
Prior demonstrated capability leading, developing and maintaining a dynamic and high performing team culture.
Prior experience working in a consumer centric company leading the learning function or related function.
Ability to work with agility and flexibility, embracing an ever-changing, fast-paced work environment.
Ability to facilitate and deliver an exceptional learning experience.
Humana and its subsidiaries require vaccinated associates who work outside of their home to submit proof of vaccination, including COVID-19 boosters. Associates who remain unvaccinated must either undergo weekly negative COVID testing OR wear a mask at all times while in a Humana facility or while working in the field. Every associate and contractor who work inside a Humana facility or in the field, regardless of vaccination status, must complete a daily health screening questionnaire.
Must have the ability to provide a high speed DSL or cable modem for a home office. Associates or contractors who live and work from home in the state of California will be provided payment for their internet expense.
A minimum standard speed for optimal performance of 25x10 (25mpbs download x 10mpbs upload) is required.
Satellite and Wireless Internet service is NOT allowed for this role.
A dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information.


Preferred Qualifications


Medicaid knowledge.
Operations content design and facilitation (Provider and Member)
Social Media proficiency and innovation.
Adobe and Articulate product expertise.
Experience using a wide variety of training tools to effectively facilitate to a wide audience.
Experience managing projects or processes.


Additional Information


Typical Work Days/Hours : Monday - Friday; Eastern Time Zone with flexibility.


Interview Format

As part of our hiring process, we will be using an exciting interviewing technology provided by Modern Hire, a third-party vendor. This technology provides our team of recruiters and hiring managers an enhanced method for decision-making.

If you are selected to move forward from your application prescreen, you will receive correspondence inviting you to participate in a pre-recorded Voice Interview and/or an SMS Text Messaging interview. If participating in a pre-recorded interview, you will respond to a set of interview questions via your phone. You should anticipate this interview to take approximately 10-15 minutes.

If participating in a SMS Text interview, you will be asked a series of questions to which you will be using your cell phone or computer to answer the questions provided. Expect this type of interview to last anywhere from 5-10 minutes. Your recorded interview(s) via text and/or pre-recorded voice will be reviewed and you will subsequently be informed if you will be moving forward to next round of interviews.

Scheduled Weekly Hours

40

Company info

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