IT Technician

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The Opportunity Delaware North Sportservice is hiring an IT Technician to join our team at Bridgestone Arena, in Nashville, Tennessee. As an IT Technician, you will work with the Operation Lead to support daily technical operations at Bridgestone Arena. The IT Technician will be responsible for assisting with the implementation of all computing technology associated with applications, data, communications, hardware, and networks.Responsibilities nSet up and maintain PCs, laptops, printers, and other peripherals for end-users.nProvide first class technical support for all computer systems on property.nAssists training current and new associates on proper procedures and regulations.nAssist all other departments in ensuring positive customer satisfaction in all aspects of daily operations.nProvides professional end-user equipment support.nProvide support for events, marketing, and manager meetings, including the setup and tear down of laptops, projectors, etc.nMaintain digital signage throughout the property.nResponsible for maintenance, installation and repairs of all equipment associated with audio systems, telephone systems, security systems, satellite systems, computers and networks, and all associated cabling throughout facility.nProvide application support for Player Tracking Systems, POS systems, Casino CAD, Global Payments, etc.nTroubleshooting TCP/IP, LAN/WAN connectivity, switching and routing.nOperate and troubleshoot facility IP based phone & PA system.nAll other duties as assigned.nQualifications nSufficient working knowledge of Microsoft windows network environment and solid understanding of VMWare-VSphere and GroupWise Post-office Systems.nProficient with Microsoft applications and operating systems, including Windows, Office, and server environments.nAbility to manage projects and ensure that project(s) are completed meeting set goals; attention to detail is crucial.nMust be available for on call.nKnowledge in routers, layer 2/3 switches, and security appliances.nMust be able to obtain and maintain a state gaming license.nBachelors degree preferred.nAt least five years experience as an IT Administrator preferred.nIntermediate knowledge/experience with point of sale (POS) or casino/gaming systems preferred, but not required.nWho We Are Delaware North has been the concessions and retail partner at Bridgestone Arena since 1996. The multipurpose venue is home of the NHL's Nashville Predators. We manage concession outlets and four clubs, including an exclusive lounge offering an all-inclusive food and beverage experience.At Delaware North, you’ll love where you work, who you work with, and how your day unfolds. Whether it’s in sporting venues, casinos, airports, national parks, iconic hotels, or premier restaurants, there’s no telling where your career can ultimately take you. We empower you to do great work in a company with 100 years of success, stability and growth. If you have drive and enjoy the thrill of making things happen - share our vision and grow with us.Delaware North Companies, Incorporated and its subsidiaries consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status. Delaware North is an equal opportunity employer. Source: Hospitality Online,

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