Program Coordinator

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Program Coordinator

Duties: Provide administrative, program, and customer service support to help the director of Professional Education with all aspects of program management, marketing, bookkeeping, customer service, and communication. Primary responsibility for the coordination and management of multiple departmental programs, services, and activities. Assist the director in developing, planning, implementing, and administering goals and objectives of the assigned area. Plan, organize, and administer short- and long-term marketing efforts in coordination with the director and the marketing department (print, web, social media, etc). Research, investigate, develop, collect, analyze, and evaluate program performance data; prepare reports, including analyzing student feedback, instructor observations, and making recommendations for program improvement. Manage academic and financial records, input registration, and instructor contract and invoice information; prepare documentation for the origination of classes; schedule dates, rooms, and trainers/instructors; proofs class schedule for accuracy, and assist instructor/presenter with class related instructional materials, electronic equipment, class set-up, and other needs. Represents the department and programs at meetings, recruitment events, and networking opportunities. Assist and coordinate special events. Assist students with internship and job placement opportunities. Provide support and customer service to internal and external stakeholders. Some evening and weekend ho required.

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