Vendor Services Risk amp Program Manager

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Vendor Services Risk & Program Manager
Duties: Direct management of staff and provide leadership to achieve goals and vision of the organization and the day-to-day operations. Responsible for hiring and retaining staff, career coaching, professional development and accountable for the performance of employees. Develop and implement strategic plan(s) for Vendor Risk. Provide strategy, vision and direction. Influence leadership on specific recommendations for current operations and future development. Interpret, implement and ensure compliance with regulations, policies and procedures. Recommend and/or formulate internal administrative policies, guidelines and procedures. Direct process improvements for organization or program. Develop and implement vendor scorecard and quarterly business review programs. Drive compliance and quality management through annual risk monitoring. Administer the Vendor Management Governance, Regulatory and Compliance systems. Collaborates with internal owners, campus wide, to identify and communicate key risks. Provides reporting on risk appetite and KPIs. Implement SLAs including quality measurement and continuous improvement plan. Prepare action plans to decrease risk factors. Make risk-avoiding adjustments to current methods of operation in order to minimize future risks. Provide training and certification for staff as well as internal customers. Develop and maintain partner and vendor relationships. Assist with other vendor risk and program management duties as assigned.

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