Meter Associate

Profile

:,ActualValueFromSolar:null},{QuestionName:Job Description,AnswerValue:Perform Meter Assets functions in the Customer Billing System (CCS or Customer Care System).Create service orders for team, investigate/research issues with service orders, and complete as necessary.Coordinate with Distribution Operations and Regional Structure Group to ensure metering equipment is properly installed in CCS with correct Business Partner, Address, Premise, Rate, and Meter Multiplier.Gas metering only: Frequent direct interaction with customers via phone calls, letters, and email to schedule gas meter exchange appointments.Perform data entry and updates to meter equipment/instrument transformer characteristics.Maintain accurate electronic records, research and report (or fix if possible) errors found in CCS and WATT-Net Plus.Create requisitions for meter equipment and ensure proper receipt of meter equipment in the financial management system (Oracle). Procure, manage, and maintain office supplies for the department.Process and perform tasks associated with material ordering, invoice processing, and timekeeping. Respond to basic meter inquiries from internal and external customers.Prioritize and dispatch service orders to Meter Technicians using the Mobile Dispatching Software (Service Suite) and work with Field Service Dispatchers to ensure the service orders are assigned to the proper department.Work with Distribution Operations regarding transfer of work from one group to the other.Review documentation/paperwork for accuracy and completeness (i.e. reports, timesheets, etc.); Communicate documentation issues to responsible parties for correction.Identify and communicate potential problems with information systems, processes or compliance deadlines to supervision as needed.Serve as the principal contact for management and staff.Assist Team Leader by compiling, tracking, and maintaining employee records, employee training records, incident reports, and safety records.Other duties and projects as assigned by management.,VerityZone:jobdescription,QuestionType:textarea,ActualValueFromSolar:null},{QuestionName:Requisition ID,AnswerValue:6875BR,VerityZone:autoreq,QuestionType:text,ActualValueFromSolar:null},{QuestionName:State,AnswerValue:Kentucky ,VerityZone:formtext31,QuestionType:single-select,ActualValueFromSolar:null},{QuestionName:Physical Effort,AnswerValue:Primarily sitting with some standing and walking. Minor lifting of office supplies.,VerityZone:formtext53,QuestionType:textarea,ActualValueFromSolar:null},{QuestionName:Preferred Qualifications,AnswerValue:Experience in CCS, Service Suite, and Oracle a plus. Will work in an accident-free workplace in accordance with the company’s No Compromise safety policy.,VerityZone:formtext55,QuestionType:textarea,ActualValueFromSolar:null},{QuestionName:Work Conditions,AnswerValue:Normal office environment.,VerityZone:formtext52,QuestionType:textarea,ActualValueFromSolar:null},{QuestionName:Required Education u0026 Experience,AnswerValue:High school diploma/GED and a minimum of three years of previous administrative experience. Must be proficient in the operation of administrative tools and equipment including personal computers, photocopiers, facsimile machines, etc. Must be familiar with and able to use software applications including MS Word, Excel, and PowerPoint. Must exhibit strong organizational, verbal, and written skills and work well as a team member to develop and manage internal relationships and exercise professional judgment.,VerityZone:formtext56,QuestionType:textarea,ActualValueFromSolar:null},{QuestionName:Address,AnswerValue:820 West Broadway,VerityZone:formtext41,QuestionType:text,ActualValueFromSolar:null},{QuestionName:City,AnswerValue:Louisville,VerityZone:formtext42,QuestionType:text,ActualValueFromSolar:null},{QuestionName:Job Function,AnswerValue:Admin or Clerical Support ,VerityZone:formtext18,QuestionType:single-select,ActualValueFromSolar:null},{QuestionName:Position Purpose,AnswerValue:This is an intermediate level position that performs administrative duties requiring analysis, exercise of judgement, and a basic knowledge of electric and/or gas metering and company procedures.,VerityZone:formtext46,QuestionType:textarea,ActualValueFromSolar:null},{QuestionName:City,AnswerValue:Louisville,VerityZone:formtext59,QuestionType:single-select,ActualValueFromSolar:null},{QuestionName:External Title,AnswerValue:Meter Associate,VerityZone:formtext62,QuestionType:text,ActualValueFromSolar:null}],GQId:3891,isGQResponsive:true,isActive:true,isSocialReferralJobRestricted:false,localeId:1033,AutoOptionalReqId:6875BR,Title:Meter Associate,JobSiteId:5362,Link:****{Responsive_AdvancedCSS: /** Columns */#N#@media only screen and (min-width: 768px) {#N# .mainInitialContainer .searchLCol {#N# width: 50%;#N# }#N# }#N# /** header */#N# .themed .pageHeader {#N# background: #fff;#N# display:block;#N# }#N# .themed .pageHeader img {#N# display:block;#N# }#N# @media only screen and (min-width: 768px) {#N# .pageHeader .primaryHeaderLogoWrapperLink {#N# float:left;#N# }#N# }#N# @media only screen and (max-width: 768px) {#N# .pageHeader .primaryHeaderLogoWrapperLink {#N# float:right;#N# padding-right: 20px;#N# }#N# }#N# #N# /** Nav Mobile button */#N# @media only screen and (max-width: 768px) {#N# .themed .pageHeader.bPhoneViewLinksVisible .threeLineIcon {#N# background:#272e35;#N# color: #fff;#N# }#N# .themed .threeLineIcon {#N# background:#fff;#N# color: #272e35;#N# border:1px solid #272e35;#N# padding: 0px !important;#N# line-height: 34px;#N# font-size: 19px;#N# align-items: center;#N# outline:0;#N# border-radius: 50px;#N# width: 36px;#N# text-align:center;#N# font-weight:bold;#N# margin-top: 7px;#N# margin-left: 10px;#N# }#N# .themed .threeLineIcon i.fa {#N# margin-right: -3px;#N# display:inline-block;#N# }#N# }#N# #N# /** Mobile Menu */#N# @media only screen and (max-width: 768px) {#N# #headerLinkContainer {#N# background: #272e35;#N# color: #fff;#N# margin:0px;#N# padding: 20px 0px; 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