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Location
Memphis, TN, United States
Posted on
Feb 15, 2021
Profile
Job Description
POSITION SUMMARY
The Training Specialist/Coordinator
position provides support to ensure the training development needs and requirements are met across the facility. This position coordinates all training efforts to ensure consistency and accuracy of the training system between all departments.
REPORTING
The Training Specialist/Coordinator reports directly to the Training & Quality Manager. Depending on the training need, they may also take direction from the various Department Managers throughout the facility.
ACCOUNTABILITIES
Conducts classroom and hand-on training for new and existing employees on key topics, such as safety, fork lift, aerial lift, and equipment specific materials.
Collaborates with the operations team in the development of training materials including, SOP’s, Task Lists, Equipment Identification Sign-offs, troubleshooting guides, and equipment manuals.
Administers the Learning Management System (LMS) to ensure:
Training records are up to date
System issues are resolved
Training plans are properly updated and assigned with organizational changes
Training records are entered and credited
Training documents are developed, maintained, and audited for accuracy
Annual training is accurate, assigned, and progressed tracked through the year
Develops and manages annual review process for SOP’s.
Ensures compliance to annual facility training requirements, such as safety training (OSHA).
Coordinates additional safety trainings, such as CPR/First Aid/AED
Establishes and maintains relationships with external training suppliers.
Assists in managing the SafeStart system:
Ensures SafeStart materials are available
Schedules annual classes
Coordinates events
Instructs courses
Adheres to developed training system, auditing compliance and providing feedback.
Responsible for overall coordination of new hire orientation and training, including:
Scheduling of courses and instructors
Ensuring and tracking course completion
Monitoring test scores and communicating issues with Department Managers
Soliciting feedback and observations from instructors
Leading Plus/Delta sessions for continuous improvement
Interacting with outside training providers, such as Southwest Community College, for new hire and quarterly training requirements
Oversees the schedules and activities in the Training Center, including:
Resolving of schedule conflicts
Addressing housekeeping or maintenance needs
Assisting in equipment functionality and reliability
Conducts quarterly meetings with the Department Managers on training needs, including assisting in generating timelines and action plans for completion.
Presents training information, using a variety of instructional techniques and formats such as role playing, simulations, team exercises, group discussions, videos and lectures to ensure understanding of material.
Coordinates any cross department training throughout the facility.
Generates any weekly or monthly training metric reports, as well as special reports, as needed.
Responsible for record retention of all training records, both electronic and conventional.
Responsible for BMS accuracy and updates
Works with department owners on revisions
Assists in the coordination of ISO audits
Completes other duties, as assigned.
Every employee must implement Kruger environmental policy in their daily tasks. In particular, employees are responsible to abide by legal and corporate environmental requirements, and must adhere to all environmental procedures. Every employee is responsible to report all environmental incidents and any potential environmental hazards.
The intent of this job description is to provide a representative summary of duties and responsibilities that will be required of positions given this title and shall not be construed as a declaration of the specific duties and responsibilities of any particular position. Employees may be requested to perform job-related tasks other than those specifically presented in this job description.
Kruger Products is an equal opportunity employer and encourages applications from all qualified individuals. We thank all applicants for their interest in Kruger Products but only candidates selected for an interview will be contacted.
QUALIFICATIONS
Associates or Bachelors degrees in Training or Business preferred
Experience of 1-3 years in a Training Support/Coordination positions or a similar role preferred
Experience with forklifts and forklift training is preferred, must be willing and able to become and Ives Certified Instructor
Computer skills/experience: Microsoft Office, Learning Management Systems, training systems, working with data bases
Requires excellent interpersonal and communication skills, as well as the ability to interact with various levels of the organization
Demonstrated ability to coach, collaborate, and lead others
Must have the ability to identify needs, assist in resolution, and correct root cause
Demonstrated aptitude to learn new programs and systems
Proficient in time management and organization
Must be self-driven, motivated, and strive for continual growth and improvement
Ability to work flexible hours to meet business needs
Job Requirements
QUALIFICATIONS
Associates or Bachelors degrees in Training or Business preferred
Experience of 1-3 years in a Training Support/Coordination positions or a similar role preferred
Experience with forklifts and forklift training is preferred, must be willing and able to become and Ives Certified Instructor
Computer skills/experience: Microsoft Office, Learning Management Systems, training systems, working with data bases
Requires excellent interpersonal and communication skills, as well as the ability to interact with various levels of the organization
Demonstrated ability to coach, collaborate, and lead others
Must have the ability to identify needs, assist in resolution, and correct root cause
Demonstrated aptitude to learn new programs and systems
Proficient in time management and organization
Must be self-driven, motivated, and strive for continual growth and improvement
Ability to work flexible hours to meet business needs
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