Security Agent A2 3rd Shift

Profile

What makes DHL great? Our People!  We know each employee’s individual contributions make us the #1 Express Delivery and Logistics Company in the world. DHL Express is committed to maintaining an environment that empowers every team member to make the greatest possible impact on our business.   Our corporate culture is about personal commitment – to our business, to each other and to our global communities.  DHL is dedicated to being a great place to work. In addition to competitive compensation packages, our employees enjoy a range of programs, services and benefits that bring the best to their personal lives.  Start YOUR career with DHL today…  We currently have a position available for an experienced Security Agent at our Erlanger, Kentucky facility. As a Security Agent, you will be responsible for the entry, validation, and analysis and reporting of data residing in a custom or off the shelf database used by a DHL department, area or function. Provides input on the design of a database. Ensures data completeness and accuracy. Facilitates the correction and manual entry of data. Queries and reports on information held in a database. Documents database files. Manipulates and extracts information from a database. Develops analytical models to assist functional areas in making business decisions. Key Responsibilities: Provide case support to US CVG Hub Security including coordinating with service station management & gathering CCTV footage.Maintain the global standard for timely case submissions within the global security database.Compile in-depth reports detailing potential risks of current & future customersMaintain global relations by reviewing and providing recommendation on High Value & Restricted Commodity shipmentsPrepare comprehensive written reports, presentations and/or charts based on research, collection and analysis for a variety of security related inquiries Specific Job Functions are as follows: CVG Hub Security Support Responsibilities Initial Case Analysis - Manage “low value” cases of $250 and less; ensure cases belongs to the US – allocate outward if appropriateCase Allocation - Allocate case to appropriate CVG Security Manager/Specialist; ensure value is input; ensure proper commodity is input; ensure “initial case notes” are included; add if notCase Initiation - Open cases for CVG Security Manager/Specialist upon requestGlobal Request Monitoring - Review SCMS Email requests from global entities; reply if able; advise appropriate FSM for follow up if unable to replyCaseload Management - Shift case allocations to assist with Vacation/Sick coverage Reporting - Run/analyze SCMS data & provide summarized findings to USSG Senior Leadership; Case Closure Timeliness; US Loss Rate; case Commodity Trends; weekly Case Load and YTD Case Load Report; other reports as requested   Skill & Qualifications: Typically requires BS/BA in related discipline and 2-5 years’ experience in related field or MS/MA and generally 1-3 years of experience in related field. Professional certification is required in some areas.Depending on functional area of assignment, tasks involve the ability to exert light physical effort in sedentary to light work, which may involve some lifting, carrying, pushing and/or pulling of objects and materials of light weight (up to 20 pounds). Requires manual dexterity and visual and hearing acuity. Tasks may involve extended periods of time at a keyboard or work station. Tasks are regularly performed inside without potential for exposure to adverse conditions, such as dirt, dust, pollen, odors, fumes and/or poor ventilation, wetness, humidity, rain, temperature and noise extremes, machinery and/or moving vehicles, vibrations, electric currents, animals/wildlife, toxic/poisonous agents, gases or chemicals, oils and other cutting fluids, violence and/or disease, or pathogenic substances. DHL is an equal opportunity employer.  We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic.  The EEO is the Law poster is available here: **** ,employmentType:Standard

Company info

Sign Up Now - MiamiCrossing.com