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Job Details

Technology Solution Implementation Professional - Remote Nationwide - Eastern Schedule

Location
Portsmouth, NH, United States

Posted on
May 06, 2021

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Profile

Description

The Technology Solution Implementation Professional delivers new technological solutions to meet business needs within a specified scope while aligned to enterprise objectives. The Technology Solution Implementation Professional work assignments are varied and frequently require interpretation and independent determination of the appropriate courses of action.

How we Value You

Benefits starting day 1 of employment

Competitive 401k match

Generous Paid Time Off accrual

Tuition Reimbursement

Parent Leave

Go365 perks for well-being

Responsibilities

The Technology Solution Implementation Professional gathers and documents business system and functional requirements, influences system design to optimize support and ensures solutions meet the business objectives and requirements. Completes and/or coordinates implementation of design and requirements, testing, operational readiness, and transition to the appropriate production support team. Understands department, segment, and organizational strategy and operating objectives, including their linkages to related areas. Makes decisions regarding own work methods, occasionally in ambiguous situations, and requires minimal direction and receives guidance where needed. Follows established guidelines/procedures.


Liaison between business and IT development team which includes root cause analysis of issues reported by business, gaining a full understanding of business needs/impacts, and being able to clearly communicate all issues to IT in order to resolve matters effectively
Story writing - Includes active engagement in business discussions around new enhancements/processes to understand business needs, writing IT stories, gaining business approvals, grooming with IT, and updating tracking as development occurs
Lead cross-functional testing groups through the process of developing test strategies, executing test cases, and gaining sign off at each stage of a release
Will also include managing test plans and cases, tracking defects through to resolution, and ensuring full test team is engaged in testing efforts
Subject matter expertise in the way systems operate, underlying data processing steps, backend system tools, and manual system processes


Required Qualifications


1 year previous testing experience (ie. system, negative, load, etc)
Prior experience working with Business partners to develop solutions to moderate to complex problems
Knowledge of the development life cycle and proven ability to adhere to project deadlines
Ability to work independently or as part of a team
Knowledge of all Microsoft Office Applications with an emphasis on Excel
Aptitude for learning new tools, techniques, concepts, and technologies


Preferred Qualifications


Bachelors degree in Business administration, information technology, related field
Master's Degree of Business Administration
SQL experience
Experience in creating test strategies and leading testing initiatives
Familiarity with Q-Test
Experience in story writing
Knowledge of the Agile methodology


Additional Information

This position is remote - hours are Eastern.

Our Hiring Process

As part of our hiring process for this opportunity, we may contact you via text message and email to gather more information using a software platform called Modern Hire. Modern Hire Text, Scheduling and Video technologies allow you to interact with us at the time and location most convenient for you.

If you are selected to move forward from your application prescreen, you may receive correspondence inviting you to participate in a pre-recorded Voice, Text Messaging and/or Video interview. Your recorded interview will be reviewed and you will subsequently be informed if you will be moving forward to next round of interviews

If you have additional questions regarding this role posting and are an Internal Candidate, please send them to the Ask A Recruiter persona by visiting go/Buzz and searching Ask A Recruiter! Please be sure to provide the requisition number so we may be able to research your request quicker.

In order to support the CDC recommendations on social distancing and reduce health risks for associates, members and public health, Humana is deploying virtual and video technologies for all hiring activities. This position may be subject to temporary work at home requirements for an indefinite period of time. These requirements include access to a personal computing device with a camera, a minimum internet connection speed of 10m x 1m (satellite and/or wireless internet connections are NOT permitted for Work at Home roles) and a dedicated secure home workspace for interview or work purposes. Humana continues to monitor the situation, and will adjust service levels as the coronavirus situation evolves. The following changes are temporary and will be evaluated frequently with the goal of returning to normal operations as soon as possible. Your Talent Acquisition representative will advise on the latest recommendations to protect your health and wellbeing during the hiring process. #ThriveTogether #WorkAtHome

Scheduled Weekly Hours

40

Company info

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