Client amp Community Relations Assistant Director

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Position Overview At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the companys success. As a Client and Community Relations Assistant Director within PNC's Regional President organization, you will be based in Ft. Worth, TX or Dallas, TX. Demonstrated experience assisting in activating sponsorships is preferred. Demonstrated experience in event design and execution is preferred. Demonstrated experience supporting employee volunteerism and engagement is preferred Strong writing and communications skills are preferred. Job Description Executes client and community relations strategy and develops market level tactics and initiatives. Develops and manages client and community relations activities, including event planning and execution, market sponsorship activation, philanthropy, grant-making and employee engagement programs to deliver the PNC brand across the market. Directs cross-functional teams with various PNC stakeholders. Develops and manages market initiatives and projects which may include events, sponsorship activation and employee engagement activities to deliver the PNC brand. As part of the corporation's philanthropic efforts, oversees the selection and application process for local early learning centers. Executes on key market initiatives/projects. May serve as internal or external representative and spokesperson for Office of the Regional President. Completes market analysis and reports and provides recommendations to leadership. Manages project budgets and contributes to market level budget. Leads cross functional teams and determines internal and external resources. Serves as mentor/coach for client and community relations staff. PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be: Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions. Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework. Competencies Budgeting Knowledge of, and ability to apply, policies and practices for planning and administering a budget. Business Markets Knowledge of existing and planned markets and market-related initiatives from the perspectives of the competition, the suppliers, the customer base and the regulatory environment; ability to apply this knowledge appropriately to diverse situations. Community Management Knowledge of, and ability to develop and use, strategies for building brand loyalty by promoting the flow of information, strengthening relationships, and encouraging productive collaboration among online community members. Decision Making and Critical Thinking Understanding of the issues related to the decision-making process; ability to analyze situations fully and accurately, and reach productive decisions. Effective Communications Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors. Effectiveness Measurement Ability to measure the quality and quantity of work effort for the purpose of improvement. Event Management Knowledge of event management processes and activities; ability to plan, organize and execute events and to coordinate resources before, during and after an event. Organizational Savvy and Politics Knowledge of organizational politics and political tactics; ability to effectively navigate formal and informal communication and decision-making channels. Project Management Ability to plan, organize, monitor, and control projects, ensuring efficient utilization of technical and administrative resources, to achieve project objectives. Work Experience Roles at this level typically require a university / college degree, with 3 years of relevant / direct industry experience. Certifications are often desired. In lieu of a degree, a comparable combination of education and experience (including military service) may be considered. Education Bachelors Additional Job Description Benefits PNC offers employees a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include medical/prescription drug coverage (with a Health Savings Account feature); dental and vision options; employee and spouse/child life insurance; short- and long-term disability protection; maternity and parental leave; paid holidays, vacation days and occasional absence time; 401(k), pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption assistance; educational assistance and a robust wellness program with financial incentives. To learn more about these and other programs, including benefits for part-time employees, visit pncbenefits.com > New to PNC. Disability Accommodations Statement: The PNC workplace is inclusive and supportive of individual needs. If you have a physical or other impairment that might require an accommodation, including technical assistance with the PNC Careers website or submission process, please **** and select Option 4: Recruiting or contact us via email at [email protected]
The Human Resources Service Center hours of operation are Monday - Friday 9:00 AM to 5:00 PM ET. Equal Employment Opportunity (EEO): PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law. California Residents Refer to the California Consumer Privacy Act Privacy Notice to gain understanding of how PNC may use or disclose your personal information in our hiring practices.
Posted:
2021-09-01
Expires:
2021-10-01
PNC

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