Associate Salesforce Administrator

Profile

Associate Salesforce Administrator
at **MEMBERS ONLY**SIGN UP NOW***.
Boston, MA
Department:
IT, Enterprise Business Systems
Location:
Boston, MA
About **MEMBERS ONLY**SIGN UP NOW***.:
**MEMBERS ONLY**SIGN UP NOW***. is the open digital experience company. We provide the world's most ambitious brands with products built around Drupal to allow them to embrace innovation and create customer moments that matter. At **MEMBERS ONLY**SIGN UP NOW***., we believe in the power of community and collaboration — giving our customers and partners the freedom to build tomorrow on their terms.
Headquartered in the U.S., we have been named one of North America’s fastest growing software companies by Deloitte and Inc. Magazine, rated a leader by the analyst community, and named one of the Best Places to Work by the Boston Business Journal. We are **MEMBERS ONLY**SIGN UP NOW***.. We are building for the future and we want you to be a part of it!
Position Overview:
**MEMBERS ONLY**SIGN UP NOW***. is seeking an Associate Salesforce Administrator
to join the Enterprise Applications Team. Working with the Enterprise Applications Development Manager, you will use your business expertise and CRM experience to maintain and build key business systems and processes. You will participate in ideation sessions with our business partners to discover current issues that define the business objectives, collaborate on defining process, and implement the required solution. The ideal candidate enjoys working in a fast paced environment, thrives on being collaborative, works independently, understands the value of documentation and has good oral and written communication skills.
Minimum Qualifications:
Competency in gathering and documenting business requirements, application integrations and system modifications
Understanding of deployment best practices, including documenting user acceptance tests/sign offs to ensure the quality of developed solutions prior to production deployment
Basic understanding of Salesforce concepts and integrations with external systems
Ability to handle basic Salesforce administration functions including maintenance of users, reports, dashboards, and workflows,
Ability to perform Salesforce formula updates, deployments and other routine tasks
Ability to assist in training users on Salesforce capabilities and spread Salesforce knowledge across the organization
Ability to work with business users to define and document modification requests
Log, track, prioritize and manage issues, bugs, enhancement and feature requests logged in JIRA
Create test scripts for User Acceptance Testing (UAT)
Must be dependable, reliable, and able to work independently
Must be able to work as a member of a team
Self-starter that thrives in a fast-paced and unpredictable work environment
Strong problem-solving abilities, initiative, and ability to thrive under pressure
Excellent interpersonal and communication skills
Background in SDLC development a plus
Knowledge of SFDC Lightning a plus
Education and Experience:
Bachelor’s degree
Several years experience with Salesforce as an end user
Experience as a Salesforce Administrator a plus
Salesforce certification a plus
**MEMBERS ONLY**SIGN UP NOW***. is an equal opportunity (EEO) employer. We hire without regard to age, color, disability, gender (including gender identity), marital status, national origin, race, religion, sex, sexual orientation, veteran status, or any other status protected by applicable law.

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