Course Iteration Manager II

Profile

Internal Only, In-line Promotion. Note: Candidates must have previous experience at 2U as a course iteration manager and currently be in that role in order to meet the minimum requirements for an interview.

What We’re Looking For:

The Course Iteration Manager II (CIM-II) is an expert in the application of 2U design methods, tools and processes, creating superior learning experiences at any level of pedagogical complexity. The CIM-II is the primary program and faculty partner throughout the continuous improvement process and is responsible for the successful execution of a revised course deliverable, oftentimes in circumstances that impose constraints regarding timeline or faculty engagement. Independent decision-making and efficient problem solving capabilities are required in this role to facilitate progress and overcome challenges in course iteration. The CIM-II employs superior written and verbal communication abilities, is skilled in relationship management, has a deep level of understanding of 2U’s technologies, and is conversant in learning design perspectives in the online environment.

The CIM-II may be involved in special initiatives both internal to continuous improvement and in cross-collaboration with other teams in Faculty Success, University Services or C&L as necessary, this may include training, mentorship, or new program establishment.

As a recognized collaborator, both with internal and external stakeholders, the CIM-II is also responsible for program coordination with University Services and Curriculum Development; They attend regular meetings with partner program directors or school leadership as necessary. The challenges of the position are both creative and organizational, requiring a keen eye and ear for detail and the ability to lead progress at every stage. The CIM-II simultaneously drives progress on multiple programs’ continuous improvement at varying states of completion, handling the complexities of all levels of continuous improvement with grace and confidence.

Responsibilities Include, But Are Not Limited To:

Continuous Improvement

Review Continuous Improvement requests for assigned programs

Review results of bi-annual / term-over-term review with CIM.

Determine involvement needed by other teams and pull in appropriate team members for scoping.

Assess team resources. Recalibrate workload across CIMs if needed.

Work with CIM to customize a templatized schedule with estimated delivery dates.

Work with CIM (who will work with faculty) to finalize implementation plan based on scope, team members, and schedule.

Lead outcomes-focused continuous improvement sessions, empowering faculty to engage 2U’s tools to create superior learning experiences, regardless of a course’s complexity.

Employ expertise to align courses with strategic educational goals.

Manage program and faculty expectations by establishing and enforcing milestones and deadlines for on-time, complete deliverables, regardless of timeline; provide effective solutions in situations where competing faculty priorities exist.

Guide faculty through review and sign-off on coursework, ensuring completeness and accuracy of the academic content of the student-facing product.

Training and mentoring

Involved in shadowing and direct-training opportunities for CIA-Is, Coordinators or CIA-IIs using existing coursework to advance both trainee experience as well as course progress.

Engage in 1:1 mentorship with CIA-Is, Coordinators and CIA-IIs throughout their onboarding/training window and early development in the role

Internal collaboration and reporting

Collaborate and communicate expertly with cross-functional team (including GM, University Services, Faculty Success and Curriculum Development) throughout iteration cycles, demonstrating enthusiasm as a team player, delegating tasks effectively, and providing guidance where required.

Manage statuses and streams of information from multiple sources, synthesizing pertinent course details to provide timely and complete course communications to teammates, internal and external program leadership.

Proactively assess when a project or iterating course deliverable may be at risk and effectively strategize and implement an action plan without diminishing faculty buy-in. Clearly communicate the approach with faculty and stakeholders, informing management of the steps taken, escalating further when necessary.

Administrative work and special projects

Complete weekly time reporting designating work.

Lead or contribute to team or cross-functional projects and initiatives related to process improvement, training, faculty relationships, vendor management and active course management.

Things That Should Be In Your Background:

Minimum requirements: must be a current member of the course iteration team as a course iteration manager

Mastery of the Course Iteration I role

Proven client management experience in high-stakes situations

Proven ability to expand workload capacity during periods of high intensity

Success leading peer-to-peer training

Expertise in JIRA and other project management tool and high comfort level with adopting emerging technologies

Bachelor’s degree

If you are interested in applying for this kind of position, and meet the minimum qualifications, please submit your resume.

About 2U Inc. (NASDAQ: TWOU)

2U is comprised of 3 lines of business: Graduate Degree Programs, Short Course, and Boot Camps. Going beyond traditional learning management systems, we use tech, people, and data to help top universities and enterprise organizations transform in the digital era—and eliminate the back row in higher ed. We support lifelong learning which means thinking beyond a single degree. It means finding ways for students to gain the skills they need to change careers, evolve their expertise, and meet the challenges of the changing world head-on. We help our partners fill those needs—developing new digital education technologies and offerings capable of supporting students at different points in their lives. Whether they need a simple refresher, to learn something new, or to change their career trajectories completely, our partners are there to help them succeed. Together with our partners, 2U has positively transformed the lives of more than 275,000 students and lifelong learners.

2U Diversity and Inclusion Statement

At 2U, we are committed to creating and sustaining a culture that embodies diverse walks of life, ideas, genders, ages, races, cultures, sexual orientations, abilities and other unique qualities of our employees. We strive to offer a workplace where every employee feels empowered by the ways in which we are different, as well as the ways in which we are the same.

Benefits & Culture

Working at 2U means working with individuals that are passionate and mission driven. We collaborate on tough problems to deliver the best outcomes for our partners, students, and each other. You will find team members working together in our open office spaces, gathered in the kitchen grabbing a snack, or taking a break in our game rooms.

2U offers a comprehensive benefits package:

Medical, dental, and vision coverage

Life insurance, disability and 401(k)

Unlimited snacks and drinks

Generous paid leave policies including unlimited PTO

Additional time off benefits include: volunteer days, parental leave, and a company-wide winter break from Christmas through New Years!

To learn more, visit 2U.com. #NoBackRow

Note: The above statements are intended to describe the general nature and level of work performed by individuals assigned to this position, and are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed.

2U is an equal opportunity employer that does not discriminate against applicants or employees and ensures equal employment opportunity for all persons regardless of their race, creed, color, religion, sex, sexual orientation, gender identity, pregnancy, national origin, age, marital status, disability, citizenship, military or veterans’ status, or any other classifications protected by applicable federal, state or local laws. 2U’s equal opportunity policy applies to all terms and conditions of employment, including but not limited to recruiting, hiring, training, promotion, job benefits and pay.

Company info

2U, Inc
Website : http://2u.com